Safety Recall NHTSA · 23V305000 Reported April 28, 2023

Rearview image may not display/fmvss 111

Ford Motor Company · Back Over Prevention · 523 vehicles potentially affected

NHTSA ID
23V305000
Manufacturer Campaign
23C14
Manufacturer
Component
Back Over Prevention
Vehicles Affected
523
Recall Type
Vehicle
Report Received
April 28, 2023
Completion Rate
64.63

Defect Summary

Ford motor company (ford) is recalling certain 2020-2022 explorer police interceptor utility vehicles equipped with a 12.1-inch integrated computer screen (ics). when the display on/off button is used to turn the display to "off" prior to placing the vehicle in reverse, the backup camera rearview image will not appear on the display. as such, these vehicles fail to comply with the requirements of federal motor vehicle safety standard number 111, "rear visibility."

Safety Consequence

A rearview camera that does not display an image can reduce the driver's rear view, increasing the risk of a crash or injury.

Corrective Action

Dealers will update the ics software, free of charge. owner notification letters were mailed july 27, 2023. Owners may contact ford customer service at 1-866-436-7332. ford's number for this recall is 23c14.

What you should do

  1. Look up your VIN at nhtsa.gov/recalls to confirm this recall applies to your vehicle.
  2. Contact an authorized Ford Motor Company dealer and reference recall ID 23V305000 or campaign 23C14.
  3. Schedule the free repair. By federal law, the manufacturer must remedy the defect at no cost.
View Official NHTSA Notice →
Related

Similar Recalls

Other recalls from Ford Motor Company or involving Back Over Prevention.

FAQ: Recall 23V305000

Your rights, the repair process, and what each field on this page means.

What is recall 23V305000?

NHTSA recall 23V305000 was issued by Ford Motor Company on April 28, 2023. It addresses: Rearview image may not display/fmvss 111. The recall affects approximately 523 vehicles, with the defect involving the Back Over Prevention component.

How do I get this recall repaired?

Contact any authorized Ford Motor Company dealer and reference NHTSA recall ID 23V305000 or the manufacturer campaign number 23C14. Under federal law, the repair is completely free regardless of vehicle age or owner history.

Is my vehicle included in this recall?

The only way to confirm is to look up your 17-character VIN at nhtsa.gov/recalls. NHTSA's tool will tell you if VIN-by-VIN this exact recall applies.

How long do I have to get a recall repair done?

There is no expiration on most federal safety recalls. Even if your vehicle is years old and you bought it used, the manufacturer is required to perform the repair at no cost.

Where does the data on this page come from?

All information on this page is sourced directly from the U.S. Department of Transportation public dataset for NHTSA recalls. Last refreshed: 2026-05-22. For the most current official notice, visit nhtsa.gov/recalls.