High-voltage battery software error/fmvss 305
Defect Summary
Mercedes-benz usa, llc (mbusa) is recalling certain 2023 eqe 350, s580e, 2022-2023 eqs 450, eqs 580, 2022 amg eqs 53, and eqs 450+ vehicles. the high-voltage battery monitoring system software may not alert the driver of a battery malfunction. as such, these vehicles fail to comply with the requirements of federal motor vehicle safety standard number 305, "electric-powered vehicles: electrolyte spillage and electrical shock protection."
Safety Consequence
A high-voltage battery monitoring system that does not alert the driver of a battery malfunction may increase the risk of an injury.
Corrective Action
Dealers will update the battery management system software, free of charge. owner notification letters were mailed beginning august 18, 2023. owners may contact mbusa customer service at 1-800-367-6372. mbusa's number for this recall is 2023070013.
Similar Recalls
Other recalls from Mercedes-benz Usa, Llc or involving Electrical System.
FAQ: Recall 23V309000
Your rights, the repair process, and what each field on this page means.
What is recall 23V309000?
NHTSA recall 23V309000 was issued by Mercedes-benz Usa, Llc on May 2, 2023. It addresses: High-voltage battery software error/fmvss 305. The recall affects approximately 3,828 vehicles, with the defect involving the Electrical System component.
How do I get this recall repaired?
Contact any authorized Mercedes-benz Usa, Llc dealer and reference NHTSA recall ID 23V309000 or the manufacturer campaign number 2023070013. Under federal law, the repair is completely free regardless of vehicle age or owner history.
Is my vehicle included in this recall?
The only way to confirm is to look up your 17-character VIN at nhtsa.gov/recalls. NHTSA's tool will tell you if VIN-by-VIN this exact recall applies.
How long do I have to get a recall repair done?
There is no expiration on most federal safety recalls. Even if your vehicle is years old and you bought it used, the manufacturer is required to perform the repair at no cost.
Where does the data on this page come from?
All information on this page is sourced directly from the U.S. Department of Transportation public dataset for NHTSA recalls. Last refreshed: 2026-05-22. For the most current official notice, visit nhtsa.gov/recalls.