Safety Recall NHTSA · 23V312000 Reported May 3, 2023

Vehicle doors may open unexpectedly

Volkswagen Group Of America, Inc. · Structure · 35,325 vehicles potentially affected

NHTSA ID
23V312000
Manufacturer Campaign
57J5/57J8
Component
Structure
Vehicles Affected
35,325
Recall Type
Vehicle
Report Received
May 3, 2023

Defect Summary

Volkswagen group of america, inc. (volkswagen) is recalling certain 2021-2022 id.4 vehicles. the affected vehicles may have been manufactured with door handles that allow water to enter the circuit board assembly, which can cause the doors to open unexpectedly when the vehicle is subject to high lateral forces at speeds below 9 mph/15 kmh.

Safety Consequence

A vehicle door that opens unexpectedly while the vehicle is in motion increases the risk of injury.

Corrective Action

Dealers will update the vehicle software, and inspect the door handles as necessary, free of charge. owner notification letters were mailed march 19, 2023. owners may contact volkswagen's customer service at 1-800-893-5298. volkswagen's number for this recall are 57j5 and 57j8. this recall was replaced by recall number 24v-651

What you should do

  1. Look up your VIN at nhtsa.gov/recalls to confirm this recall applies to your vehicle.
  2. Contact an authorized Volkswagen Group Of America, Inc. dealer and reference recall ID 23V312000 or campaign 57J5/57J8.
  3. Schedule the free repair. By federal law, the manufacturer must remedy the defect at no cost.
View Official NHTSA Notice →
Related

Similar Recalls

Other recalls from Volkswagen Group Of America, Inc. or involving Structure.

FAQ: Recall 23V312000

Your rights, the repair process, and what each field on this page means.

What is recall 23V312000?

NHTSA recall 23V312000 was issued by Volkswagen Group Of America, Inc. on May 3, 2023. It addresses: Vehicle doors may open unexpectedly. The recall affects approximately 35,325 vehicles, with the defect involving the Structure component.

How do I get this recall repaired?

Contact any authorized Volkswagen Group Of America, Inc. dealer and reference NHTSA recall ID 23V312000 or the manufacturer campaign number 57J5/57J8. Under federal law, the repair is completely free regardless of vehicle age or owner history.

Is my vehicle included in this recall?

The only way to confirm is to look up your 17-character VIN at nhtsa.gov/recalls. NHTSA's tool will tell you if VIN-by-VIN this exact recall applies.

How long do I have to get a recall repair done?

There is no expiration on most federal safety recalls. Even if your vehicle is years old and you bought it used, the manufacturer is required to perform the repair at no cost.

Where does the data on this page come from?

All information on this page is sourced directly from the U.S. Department of Transportation public dataset for NHTSA recalls. Last refreshed: 2026-05-22. For the most current official notice, visit nhtsa.gov/recalls.