Unintended vehicle movement from tcm software
Defect Summary
Custom fire apparatus, inc. (custom fire) is recalling certain 2022-2024 gladiator, metro star, fc-94 vehicles. after the fire truck is reversed, the transmission control module (tcm) may fail to achieve the 4th gear transmission lockup needed to initiate the water pump.
Safety Consequence
Failure to achieve 4th gear lock up may result in unexpected vehicle movement, increasing the risk of a crash. in addition, the water pump will not operate which can increase the risk of injury in an emergency.
Corrective Action
Dealers will update the tcm software, free of charge. both vehicles were repaired in may 2023. owners may contact custom fire customer service at 1-715-294-2555.
Similar Recalls
Other recalls from Custom Fire Apparatus, Inc. or involving Power Train.
FAQ: Recall 23V316000
Your rights, the repair process, and what each field on this page means.
What is recall 23V316000?
NHTSA recall 23V316000 was issued by Custom Fire Apparatus, Inc. on May 4, 2023. It addresses: Unintended vehicle movement from tcm software. The recall affects approximately 2 vehicles, with the defect involving the Power Train component.
How do I get this recall repaired?
Contact any authorized Custom Fire Apparatus, Inc. dealer and reference NHTSA recall ID 23V316000 or the manufacturer campaign number 23V156. Under federal law, the repair is completely free regardless of vehicle age or owner history.
Is my vehicle included in this recall?
The only way to confirm is to look up your 17-character VIN at nhtsa.gov/recalls. NHTSA's tool will tell you if VIN-by-VIN this exact recall applies.
How long do I have to get a recall repair done?
There is no expiration on most federal safety recalls. Even if your vehicle is years old and you bought it used, the manufacturer is required to perform the repair at no cost.
Where does the data on this page come from?
All information on this page is sourced directly from the U.S. Department of Transportation public dataset for NHTSA recalls. Last refreshed: 2026-05-22. For the most current official notice, visit nhtsa.gov/recalls.