Safety Recall NHTSA · 23V475000 Reported July 11, 2023

Bolt securing passenger seat may come loose

Prevost Car (us) Inc. · Seats · 50 vehicles potentially affected

NHTSA ID
23V475000
Manufacturer Campaign
SR23-310
Component
Seats
Vehicles Affected
50
Recall Type
Vehicle
Report Received
July 11, 2023
Completion Rate
100.00

Defect Summary

Prevost car (us) inc. (prevost) is recalling certain 2021 and 2023 x3-45 commuter buses. the bolt securing the passenger seat recline mechanism may loosen and disengage, resulting in an unsecured seat back.

Safety Consequence

An unsecured seat back and integrated seat belt may not properly restrain an occupant in the event of a crash, increasing the risk of injury.

Corrective Action

Prevost will inspect, add loctite adhesive, and adequately tighten the seat recline mechanism bolts, as necessary, free of charge. owner notification letters were mailed august 22, 2023. owners may contact prevost customer service at 1-866-870-2046. prevost's number for this recall is sr23-310.

What you should do

  1. Look up your VIN at nhtsa.gov/recalls to confirm this recall applies to your vehicle.
  2. Contact an authorized Prevost Car (us) Inc. dealer and reference recall ID 23V475000 or campaign SR23-310.
  3. Schedule the free repair. By federal law, the manufacturer must remedy the defect at no cost.
View Official NHTSA Notice →
Related

Similar Recalls

Other recalls from Prevost Car (us) Inc. or involving Seats.

FAQ: Recall 23V475000

Your rights, the repair process, and what each field on this page means.

What is recall 23V475000?

NHTSA recall 23V475000 was issued by Prevost Car (us) Inc. on July 11, 2023. It addresses: Bolt securing passenger seat may come loose. The recall affects approximately 50 vehicles, with the defect involving the Seats component.

How do I get this recall repaired?

Contact any authorized Prevost Car (us) Inc. dealer and reference NHTSA recall ID 23V475000 or the manufacturer campaign number SR23-310. Under federal law, the repair is completely free regardless of vehicle age or owner history.

Is my vehicle included in this recall?

The only way to confirm is to look up your 17-character VIN at nhtsa.gov/recalls. NHTSA's tool will tell you if VIN-by-VIN this exact recall applies.

How long do I have to get a recall repair done?

There is no expiration on most federal safety recalls. Even if your vehicle is years old and you bought it used, the manufacturer is required to perform the repair at no cost.

Where does the data on this page come from?

All information on this page is sourced directly from the U.S. Department of Transportation public dataset for NHTSA recalls. Last refreshed: 2026-05-22. For the most current official notice, visit nhtsa.gov/recalls.