Safety Recall NHTSA · 23V476000 Reported July 12, 2023

Incorrectly installed front lower ball joint

Polestar Automotive Usa, Inc. · Suspension · 3 vehicles potentially affected

NHTSA ID
23V476000
Manufacturer Campaign
R10245
Component
Suspension
Vehicles Affected
3
Recall Type
Vehicle
Report Received
July 12, 2023
Completion Rate
100.00

Defect Summary

Polestar automotive usa, inc. (polestar) is recalling certain 2023 polestar 2 vehicles. the front left lower ball joint may have been incorrectly installed, allowing the control arm to disconnect from the steering knuckle.

Safety Consequence

The control arm disconnecting from the steering knuckle can cause a loss of steering, increasing the risk of a crash.

Corrective Action

Dealers will inspect and replace the ball joint fastening bolt as necessary, free of charge. owner notification letters were mailed august 10, 2023. owners may contact polestar customer service at 1-800-806-2504. polestar's number for this recall is r10245.

What you should do

  1. Look up your VIN at nhtsa.gov/recalls to confirm this recall applies to your vehicle.
  2. Contact an authorized Polestar Automotive Usa, Inc. dealer and reference recall ID 23V476000 or campaign R10245.
  3. Schedule the free repair. By federal law, the manufacturer must remedy the defect at no cost.
View Official NHTSA Notice →
Related

Similar Recalls

Other recalls from Polestar Automotive Usa, Inc. or involving Suspension.

FAQ: Recall 23V476000

Your rights, the repair process, and what each field on this page means.

What is recall 23V476000?

NHTSA recall 23V476000 was issued by Polestar Automotive Usa, Inc. on July 12, 2023. It addresses: Incorrectly installed front lower ball joint. The recall affects approximately 3 vehicles, with the defect involving the Suspension component.

How do I get this recall repaired?

Contact any authorized Polestar Automotive Usa, Inc. dealer and reference NHTSA recall ID 23V476000 or the manufacturer campaign number R10245. Under federal law, the repair is completely free regardless of vehicle age or owner history.

Is my vehicle included in this recall?

The only way to confirm is to look up your 17-character VIN at nhtsa.gov/recalls. NHTSA's tool will tell you if VIN-by-VIN this exact recall applies.

How long do I have to get a recall repair done?

There is no expiration on most federal safety recalls. Even if your vehicle is years old and you bought it used, the manufacturer is required to perform the repair at no cost.

Where does the data on this page come from?

All information on this page is sourced directly from the U.S. Department of Transportation public dataset for NHTSA recalls. Last refreshed: 2026-05-22. For the most current official notice, visit nhtsa.gov/recalls.