Safety Recall NHTSA · 23V478000 Reported July 12, 2023

Dc-dc converter may fail and short circuit

Toyota Motor Engineering & Manufacturing · Electrical System · 43,442 vehicles potentially affected

NHTSA ID
23V478000
Manufacturer Campaign
23TB07/23LB01
Component
Electrical System
Vehicles Affected
43,442
Recall Type
Vehicle
Report Received
July 12, 2023
Completion Rate
94.89

Defect Summary

Toyota motor engineering & manufacturing (toyota) is recalling certain 2021-2022 rav4 prime and 2022 lexus nx450h+ plug-in hybrid electric (phev) vehicles. the electric current rectifying module contained within the dc-dc converter may have been damaged during production, which can result in an electrical short-circuit.

Safety Consequence

A short circuit can cause the dc-dc converter to overheat, increasing the risk of a vehicle fire.

Corrective Action

Owners are advised not to charge their vehicles when the ambient air temperature is below or expected to drop below 41 degrees fahrenheit (5 degrees celsius). dealers will replace the dc-dc converter, free of charge. owner notification letters were mailed december 29, 2023. owners may contact toyota's customer service at 1-800-331-4331. toyota's number for this recall is 23tb07/23lb01.

What you should do

  1. Look up your VIN at nhtsa.gov/recalls to confirm this recall applies to your vehicle.
  2. Contact an authorized Toyota Motor Engineering & Manufacturing dealer and reference recall ID 23V478000 or campaign 23TB07/23LB01.
  3. Schedule the free repair. By federal law, the manufacturer must remedy the defect at no cost.
View Official NHTSA Notice →
Related

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FAQ: Recall 23V478000

Your rights, the repair process, and what each field on this page means.

What is recall 23V478000?

NHTSA recall 23V478000 was issued by Toyota Motor Engineering & Manufacturing on July 12, 2023. It addresses: Dc-dc converter may fail and short circuit. The recall affects approximately 43,442 vehicles, with the defect involving the Electrical System component.

How do I get this recall repaired?

Contact any authorized Toyota Motor Engineering & Manufacturing dealer and reference NHTSA recall ID 23V478000 or the manufacturer campaign number 23TB07/23LB01. Under federal law, the repair is completely free regardless of vehicle age or owner history.

Is my vehicle included in this recall?

The only way to confirm is to look up your 17-character VIN at nhtsa.gov/recalls. NHTSA's tool will tell you if VIN-by-VIN this exact recall applies.

How long do I have to get a recall repair done?

There is no expiration on most federal safety recalls. Even if your vehicle is years old and you bought it used, the manufacturer is required to perform the repair at no cost.

Where does the data on this page come from?

All information on this page is sourced directly from the U.S. Department of Transportation public dataset for NHTSA recalls. Last refreshed: 2026-05-22. For the most current official notice, visit nhtsa.gov/recalls.