Safety Recall NHTSA · 23V506000 Reported July 21, 2023

Instrument panel may fail to illuminate/fmvss 101

Ford Motor Company · Electrical System · 38,695 vehicles potentially affected

NHTSA ID
23V506000
Manufacturer Campaign
23C25
Manufacturer
Component
Electrical System
Vehicles Affected
38,695
Recall Type
Vehicle
Report Received
July 21, 2023
Completion Rate
75.42

Defect Summary

Ford motor company (ford) is recalling certain 2023 escape, super duty f-250, super duty f-350, super duty f-450, and super duty f-550 vehicles equipped with a digital instrument panel cluster. the module may have been improperly soldered, preventing the instrument panel from illuminating. as such, these vehicles fail to comply with the requirements of federal motor vehicle safety standard number 101, "control and displays."

Safety Consequence

An inoperable instrument panel cannot show critical safety information, such as the speedometer or warning lights, which may increase the risk of a crash.

Corrective Action

Dealers will replace the module or instrument panel as necessary, free of charge. owner notification letters were mailed on november 4, 2023. owners may contact ford customer service at 1-866-436-7332. ford's number for this recall is 23c25.

What you should do

  1. Look up your VIN at nhtsa.gov/recalls to confirm this recall applies to your vehicle.
  2. Contact an authorized Ford Motor Company dealer and reference recall ID 23V506000 or campaign 23C25.
  3. Schedule the free repair. By federal law, the manufacturer must remedy the defect at no cost.
View Official NHTSA Notice →
Related

Similar Recalls

Other recalls from Ford Motor Company or involving Electrical System.

FAQ: Recall 23V506000

Your rights, the repair process, and what each field on this page means.

What is recall 23V506000?

NHTSA recall 23V506000 was issued by Ford Motor Company on July 21, 2023. It addresses: Instrument panel may fail to illuminate/fmvss 101. The recall affects approximately 38,695 vehicles, with the defect involving the Electrical System component.

How do I get this recall repaired?

Contact any authorized Ford Motor Company dealer and reference NHTSA recall ID 23V506000 or the manufacturer campaign number 23C25. Under federal law, the repair is completely free regardless of vehicle age or owner history.

Is my vehicle included in this recall?

The only way to confirm is to look up your 17-character VIN at nhtsa.gov/recalls. NHTSA's tool will tell you if VIN-by-VIN this exact recall applies.

How long do I have to get a recall repair done?

There is no expiration on most federal safety recalls. Even if your vehicle is years old and you bought it used, the manufacturer is required to perform the repair at no cost.

Where does the data on this page come from?

All information on this page is sourced directly from the U.S. Department of Transportation public dataset for NHTSA recalls. Last refreshed: 2026-05-22. For the most current official notice, visit nhtsa.gov/recalls.