Safety Recall NHTSA · 23V553000 Reported August 4, 2023

Inaccurate pedestrian warning sounds/fmvss 141

Mazda North American Operations · Back Over Prevention · 17,600 vehicles potentially affected

NHTSA ID
23V553000
Manufacturer Campaign
6123H
Component
Back Over Prevention
Vehicles Affected
17,600
Recall Type
Vehicle
Report Received
August 4, 2023
Completion Rate
99.09

Defect Summary

Mazda north american operations (mazda) is recalling certain 2024 cx-90 vehicles. software in the approaching vehicle audible system (avas) information sound box (isb) amplifier may be missing, which can cause inaccurate, external pedestrian warning sounds. as such, these vehicles fail to comply with the requirements of federal motor vehicle safety standard number 141, "minimum sound requirements for hybrid electric vehicles."

Safety Consequence

Inaccurate external warning sounds may confuse pedestrians about the direction of an approaching vehicle, increasing the risk of a crash or injury.

Corrective Action

Dealers will update the avas isb amplifier software, free of charge. owner notification letters were mailed september 18, 2023. owners may contact mazda customer service at 1-800-222-5500 option 6. mazda's number for this recall is 6123h.

What you should do

  1. Look up your VIN at nhtsa.gov/recalls to confirm this recall applies to your vehicle.
  2. Contact an authorized Mazda North American Operations dealer and reference recall ID 23V553000 or campaign 6123H.
  3. Schedule the free repair. By federal law, the manufacturer must remedy the defect at no cost.
View Official NHTSA Notice →
Related

Similar Recalls

Other recalls from Mazda North American Operations or involving Back Over Prevention.

FAQ: Recall 23V553000

Your rights, the repair process, and what each field on this page means.

What is recall 23V553000?

NHTSA recall 23V553000 was issued by Mazda North American Operations on August 4, 2023. It addresses: Inaccurate pedestrian warning sounds/fmvss 141. The recall affects approximately 17,600 vehicles, with the defect involving the Back Over Prevention component.

How do I get this recall repaired?

Contact any authorized Mazda North American Operations dealer and reference NHTSA recall ID 23V553000 or the manufacturer campaign number 6123H. Under federal law, the repair is completely free regardless of vehicle age or owner history.

Is my vehicle included in this recall?

The only way to confirm is to look up your 17-character VIN at nhtsa.gov/recalls. NHTSA's tool will tell you if VIN-by-VIN this exact recall applies.

How long do I have to get a recall repair done?

There is no expiration on most federal safety recalls. Even if your vehicle is years old and you bought it used, the manufacturer is required to perform the repair at no cost.

Where does the data on this page come from?

All information on this page is sourced directly from the U.S. Department of Transportation public dataset for NHTSA recalls. Last refreshed: 2026-05-22. For the most current official notice, visit nhtsa.gov/recalls.