Roof frame absorbers may detach
Defect Summary
Mercedes-benz usa, llc (mbusa) is recalling certain 2023 amg eqe, eqe 500, and eqe 350 vehicles. the absorbers in the roof frame may not be secured properly and can detach during window air bag deployment.
Safety Consequence
In the event of a crash with window air bag deployment, detached absorbers can strike vehicle occupants and increase their risk of injury.
Corrective Action
Dealers will replace the absorbers, free of charge. owner notification letters were mailed september 1, 2023. owners may contact mbusa customer service at 1-800-367-6372. mbusa's number for this recall is 2023080004.
Similar Recalls
Other recalls from Mercedes-benz Usa, Llc or involving Structure.
FAQ: Recall 23V555000
Your rights, the repair process, and what each field on this page means.
What is recall 23V555000?
NHTSA recall 23V555000 was issued by Mercedes-benz Usa, Llc on August 4, 2023. It addresses: Roof frame absorbers may detach. The recall affects approximately 10 vehicles, with the defect involving the Structure component.
How do I get this recall repaired?
Contact any authorized Mercedes-benz Usa, Llc dealer and reference NHTSA recall ID 23V555000 or the manufacturer campaign number 2023080004. Under federal law, the repair is completely free regardless of vehicle age or owner history.
Is my vehicle included in this recall?
The only way to confirm is to look up your 17-character VIN at nhtsa.gov/recalls. NHTSA's tool will tell you if VIN-by-VIN this exact recall applies.
How long do I have to get a recall repair done?
There is no expiration on most federal safety recalls. Even if your vehicle is years old and you bought it used, the manufacturer is required to perform the repair at no cost.
Where does the data on this page come from?
All information on this page is sourced directly from the U.S. Department of Transportation public dataset for NHTSA recalls. Last refreshed: 2026-05-22. For the most current official notice, visit nhtsa.gov/recalls.