Software error in exit warning system
Defect Summary
Mercedes-benz usa, llc (mbusa) is recalling certain 2023 e450, e350, amg e63 s, amg e53, cls450, amg gt53, and amg gt43 vehicles. due to a software error, the exit warning system audio and visual warnings may fail to alert occupants about approaching vehicles.
Safety Consequence
Failure to alert occupants of an approaching vehicle can increase the risk of a crash or injury.
Corrective Action
Dealers will update the exit warning system software, free of charge. owner notification letters were mailed september 8, 2023. owners may contact mbusa customer service at 1-800-367-6372. mbusa's number for this recall is 2023080005.
Similar Recalls
Other recalls from Mercedes-benz Usa, Llc or involving Electrical System.
FAQ: Recall 23V574000
Your rights, the repair process, and what each field on this page means.
What is recall 23V574000?
NHTSA recall 23V574000 was issued by Mercedes-benz Usa, Llc on August 11, 2023. It addresses: Software error in exit warning system. The recall affects approximately 880 vehicles, with the defect involving the Electrical System component.
How do I get this recall repaired?
Contact any authorized Mercedes-benz Usa, Llc dealer and reference NHTSA recall ID 23V574000 or the manufacturer campaign number 2023080005. Under federal law, the repair is completely free regardless of vehicle age or owner history.
Is my vehicle included in this recall?
The only way to confirm is to look up your 17-character VIN at nhtsa.gov/recalls. NHTSA's tool will tell you if VIN-by-VIN this exact recall applies.
How long do I have to get a recall repair done?
There is no expiration on most federal safety recalls. Even if your vehicle is years old and you bought it used, the manufacturer is required to perform the repair at no cost.
Where does the data on this page come from?
All information on this page is sourced directly from the U.S. Department of Transportation public dataset for NHTSA recalls. Last refreshed: 2026-05-22. For the most current official notice, visit nhtsa.gov/recalls.