Safety Recall NHTSA · 23V657000 Reported September 28, 2023

Loss of drive power from inverter software error

Nissan North America, Inc. · Electrical System · 9,813 vehicles potentially affected

NHTSA ID
23V657000
Manufacturer Campaign
R23C6
Component
Electrical System
Vehicles Affected
9,813
Recall Type
Vehicle
Report Received
September 28, 2023
Completion Rate
97.14

Defect Summary

Nissan north america, inc. (nissan) is recalling certain 2023 ariya vehicles. the inverter software may detect a short circuit and shut down the ev system, resulting in a loss of drive power.

Safety Consequence

An unexpected loss of drive power increases the risk of a crash.

Corrective Action

Dealers will reprogram the inverter software, free of charge. owner notification letters were mailed october 20, 2023. owners may contact nissan's customer service at 1-800-867-7669. nissan's number for this recall is r23c6.

What you should do

  1. Look up your VIN at nhtsa.gov/recalls to confirm this recall applies to your vehicle.
  2. Contact an authorized Nissan North America, Inc. dealer and reference recall ID 23V657000 or campaign R23C6.
  3. Schedule the free repair. By federal law, the manufacturer must remedy the defect at no cost.
View Official NHTSA Notice →
Related

Similar Recalls

Other recalls from Nissan North America, Inc. or involving Electrical System.

FAQ: Recall 23V657000

Your rights, the repair process, and what each field on this page means.

What is recall 23V657000?

NHTSA recall 23V657000 was issued by Nissan North America, Inc. on September 28, 2023. It addresses: Loss of drive power from inverter software error. The recall affects approximately 9,813 vehicles, with the defect involving the Electrical System component.

How do I get this recall repaired?

Contact any authorized Nissan North America, Inc. dealer and reference NHTSA recall ID 23V657000 or the manufacturer campaign number R23C6. Under federal law, the repair is completely free regardless of vehicle age or owner history.

Is my vehicle included in this recall?

The only way to confirm is to look up your 17-character VIN at nhtsa.gov/recalls. NHTSA's tool will tell you if VIN-by-VIN this exact recall applies.

How long do I have to get a recall repair done?

There is no expiration on most federal safety recalls. Even if your vehicle is years old and you bought it used, the manufacturer is required to perform the repair at no cost.

Where does the data on this page come from?

All information on this page is sourced directly from the U.S. Department of Transportation public dataset for NHTSA recalls. Last refreshed: 2026-05-22. For the most current official notice, visit nhtsa.gov/recalls.