Emergency exit door may open unexpectedly
Defect Summary
Daimler trucks north america, llc. (dtna) is recalling certain 2019-2024 thomas built saf-t-liner c2 and 2020-2024 thomas built saf-t-liner jouley school buses. the fasteners for the emergency exit door may loosen and detach, which can allow the emergency exit door to open unexpectedly.
Safety Consequence
An emergency exit door opening unexpectedly can increase the risk of an injury.
Corrective Action
Dealers will inspect and tighten the fasteners for the emergency exit door, as necessary, free of charge. owner notification letters were mailed december 1, 2023. owners may contact dtna customer service at 1-800-547-0712. dtna's number for this recall is fl982.
Similar Recalls
Other recalls from Daimler Trucks North America, Llc or involving Structure.
FAQ: Recall 23V669000
Your rights, the repair process, and what each field on this page means.
What is recall 23V669000?
NHTSA recall 23V669000 was issued by Daimler Trucks North America, Llc on October 3, 2023. It addresses: Emergency exit door may open unexpectedly. The recall affects approximately 20,668 vehicles, with the defect involving the Structure component.
How do I get this recall repaired?
Contact any authorized Daimler Trucks North America, Llc dealer and reference NHTSA recall ID 23V669000 or the manufacturer campaign number FL982. Under federal law, the repair is completely free regardless of vehicle age or owner history.
Is my vehicle included in this recall?
The only way to confirm is to look up your 17-character VIN at nhtsa.gov/recalls. NHTSA's tool will tell you if VIN-by-VIN this exact recall applies.
How long do I have to get a recall repair done?
There is no expiration on most federal safety recalls. Even if your vehicle is years old and you bought it used, the manufacturer is required to perform the repair at no cost.
Where does the data on this page come from?
All information on this page is sourced directly from the U.S. Department of Transportation public dataset for NHTSA recalls. Last refreshed: 2026-05-22. For the most current official notice, visit nhtsa.gov/recalls.