Safety Recall NHTSA · 23V681000 Reported October 12, 2023

Windshield not sealed properly

General Motors, Llc · Visibility · 42 vehicles potentially affected

NHTSA ID
23V681000
Manufacturer Campaign
N232419690
Manufacturer
Component
Visibility
Vehicles Affected
42
Recall Type
Vehicle
Report Received
October 12, 2023
Completion Rate
100.00

Defect Summary

General motors, llc (gm) is recalling certain 2023 gmc acadia and 2024 cadilac xt5 and xt6 vehicles. the windshield may have been assembled without the proper urethane sealant required to bond the windshield to the vehicle body.

Safety Consequence

A windshield that is not properly bonded may detach during a crash and increase the risk of injury.

Corrective Action

Dealers will inspect the windshield and apply primer and urethane sealant. if the windshield is damaged, the dealer will replace it. repairs will be performed free of charge. owner notification letters were mailed november 14, 2023. owners may contact cadillac customer service at 1-800-458-8006 or gmc customer service at 1-800-462-8782. gm's number for this recall is n232419690.

What you should do

  1. Look up your VIN at nhtsa.gov/recalls to confirm this recall applies to your vehicle.
  2. Contact an authorized General Motors, Llc dealer and reference recall ID 23V681000 or campaign N232419690.
  3. Schedule the free repair. By federal law, the manufacturer must remedy the defect at no cost.
View Official NHTSA Notice →
Related

Similar Recalls

Other recalls from General Motors, Llc or involving Visibility.

FAQ: Recall 23V681000

Your rights, the repair process, and what each field on this page means.

What is recall 23V681000?

NHTSA recall 23V681000 was issued by General Motors, Llc on October 12, 2023. It addresses: Windshield not sealed properly. The recall affects approximately 42 vehicles, with the defect involving the Visibility component.

How do I get this recall repaired?

Contact any authorized General Motors, Llc dealer and reference NHTSA recall ID 23V681000 or the manufacturer campaign number N232419690. Under federal law, the repair is completely free regardless of vehicle age or owner history.

Is my vehicle included in this recall?

The only way to confirm is to look up your 17-character VIN at nhtsa.gov/recalls. NHTSA's tool will tell you if VIN-by-VIN this exact recall applies.

How long do I have to get a recall repair done?

There is no expiration on most federal safety recalls. Even if your vehicle is years old and you bought it used, the manufacturer is required to perform the repair at no cost.

Where does the data on this page come from?

All information on this page is sourced directly from the U.S. Department of Transportation public dataset for NHTSA recalls. Last refreshed: 2026-05-22. For the most current official notice, visit nhtsa.gov/recalls.