High voltage battery contactor may overheat
Defect Summary
Ford motor company (ford) is recalling certain 2021-2022 mustang mach-e vehicles equipped with an extended range battery. the high voltage battery main contactors may overheat.
Safety Consequence
An overheated high voltage battery contactor can result in a loss of drive power, increasing the risk of a crash.
Corrective Action
Dealers will replace the high voltage battery junction box, free of charge. Owner notification letters were mailed december 29, 2023. owners may contact ford customer service at 1-866-436-7332. ford's number for this recall is 23s56. vehicles included in this recall that were previously repaired under recall 22v-412 will need to have the new remedy completed.
Similar Recalls
Other recalls from Ford Motor Company or involving Electrical System.
FAQ: Recall 23V687000
Your rights, the repair process, and what each field on this page means.
What is recall 23V687000?
NHTSA recall 23V687000 was issued by Ford Motor Company on October 13, 2023. It addresses: High voltage battery contactor may overheat. The recall affects approximately 34,762 vehicles, with the defect involving the Electrical System component.
How do I get this recall repaired?
Contact any authorized Ford Motor Company dealer and reference NHTSA recall ID 23V687000 or the manufacturer campaign number 23S56. Under federal law, the repair is completely free regardless of vehicle age or owner history.
Is my vehicle included in this recall?
The only way to confirm is to look up your 17-character VIN at nhtsa.gov/recalls. NHTSA's tool will tell you if VIN-by-VIN this exact recall applies.
How long do I have to get a recall repair done?
There is no expiration on most federal safety recalls. Even if your vehicle is years old and you bought it used, the manufacturer is required to perform the repair at no cost.
Where does the data on this page come from?
All information on this page is sourced directly from the U.S. Department of Transportation public dataset for NHTSA recalls. Last refreshed: 2026-05-22. For the most current official notice, visit nhtsa.gov/recalls.