Safety Recall NHTSA · 23V711000 Reported October 20, 2023

Incorrect weight on certification labels/fmvss 120

New Flyer Of America, Inc. · Equipment · 188 vehicles potentially affected

NHTSA ID
23V711000
Manufacturer Campaign
NR (Not Reported)
Component
Equipment
Vehicles Affected
188
Recall Type
Vehicle
Report Received
October 20, 2023
Completion Rate
100.00

Defect Summary

New flyer of america, inc. (new flyer) is recalling certain 2021-2023 xd35, 2022-2023 xd40, xd60, xn35, xn60, 2022 xde35, and 2021-2022 xe40 transit buses. the gross axle weight rating (gawr) and gross vehicle weight rating (gvwr) listed on the certification labels are incorrect, which can allow the vehicle to be overloaded. as such, these vehicles fail to comply with the requirements of federal motor vehicle safety standard number 120, "wheels and rims - other than passenger cars."

Safety Consequence

An overloaded vehicle can increase the risk of a crash.

Corrective Action

New flyer will provide and/or install new labels, free of charge. owner notification letters were mailed november 9, 2023. owners may contact new flyer customer service at 1-800-241-2947.

What you should do

  1. Look up your VIN at nhtsa.gov/recalls to confirm this recall applies to your vehicle.
  2. Contact an authorized New Flyer Of America, Inc. dealer and reference recall ID 23V711000 or campaign NR (Not Reported).
  3. Schedule the free repair. By federal law, the manufacturer must remedy the defect at no cost.
View Official NHTSA Notice →
Related

Similar Recalls

Other recalls from New Flyer Of America, Inc. or involving Equipment.

FAQ: Recall 23V711000

Your rights, the repair process, and what each field on this page means.

What is recall 23V711000?

NHTSA recall 23V711000 was issued by New Flyer Of America, Inc. on October 20, 2023. It addresses: Incorrect weight on certification labels/fmvss 120. The recall affects approximately 188 vehicles, with the defect involving the Equipment component.

How do I get this recall repaired?

Contact any authorized New Flyer Of America, Inc. dealer and reference NHTSA recall ID 23V711000 or the manufacturer campaign number NR (Not Reported). Under federal law, the repair is completely free regardless of vehicle age or owner history.

Is my vehicle included in this recall?

The only way to confirm is to look up your 17-character VIN at nhtsa.gov/recalls. NHTSA's tool will tell you if VIN-by-VIN this exact recall applies.

How long do I have to get a recall repair done?

There is no expiration on most federal safety recalls. Even if your vehicle is years old and you bought it used, the manufacturer is required to perform the repair at no cost.

Where does the data on this page come from?

All information on this page is sourced directly from the U.S. Department of Transportation public dataset for NHTSA recalls. Last refreshed: 2026-05-22. For the most current official notice, visit nhtsa.gov/recalls.