Do Not Drive NHTSA · 23V713000 Reported October 24, 2023

Loose steering fastener may fail

Mack Trucks, Inc. · N/A · 47 vehicles potentially affected

⚠ Do Not Drive Warning: NHTSA advises that affected vehicles should not be operated until repaired. Contact your dealer immediately.
NHTSA ID
23V713000
Manufacturer Campaign
SC0451
Manufacturer
Mack Trucks, Inc.
Component
N/A
Vehicles Affected
47
Recall Type
Vehicle
Report Received
October 24, 2023
Completion Rate
100.00

Defect Summary

Mack trucks, inc. (mack) is recalling certain 2024 lr vehicles. the fasteners that connect the power steering assist cylinder to steering arm may be loose or missing.

Safety Consequence

The power steering assist cylinder may separate from the steering arm, causing a loss of vehicle control and increasing the risk of a crash.

Corrective Action

Owners are advised not to drive their vehicles until the repair has been performed. dealers will inspect and tighten the steering gear fasteners and install a new cotter pin, free of charge. owner notification letters are expected to be mailed december 15, 2023. owners may contact mack customer service at 1-800-866-1177. mack's number for this recall is sc0451.

What you should do

  1. Look up your VIN at nhtsa.gov/recalls to confirm this recall applies to your vehicle.
  2. Contact an authorized Mack Trucks, Inc. dealer and reference recall ID 23V713000 or campaign SC0451.
  3. Schedule the free repair. By federal law, the manufacturer must remedy the defect at no cost.
  4. Do not drive your vehicle until the repair is completed. Ask about loaner cars or free towing.
View Official NHTSA Notice →
Related

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FAQ: Recall 23V713000

Your rights, the repair process, and what each field on this page means.

What is recall 23V713000?

NHTSA recall 23V713000 was issued by Mack Trucks, Inc. on October 24, 2023. It addresses: Loose steering fastener may fail. The recall affects approximately 47 vehicles, with the defect involving the N/A component.

How do I get this recall repaired?

Contact any authorized Mack Trucks, Inc. dealer and reference NHTSA recall ID 23V713000 or the manufacturer campaign number SC0451. Under federal law, the repair is completely free regardless of vehicle age or owner history.

Is my vehicle included in this recall?

The only way to confirm is to look up your 17-character VIN at nhtsa.gov/recalls. NHTSA's tool will tell you if VIN-by-VIN this exact recall applies.

What does "Do Not Drive" mean for this recall?

NHTSA has flagged this recall as Do Not Drive, meaning the defect poses an immediate safety risk and affected vehicles should not be operated until they are repaired. Owners should contact their dealer immediately and may be eligible for free towing or a loaner vehicle while awaiting parts.

How long do I have to get a recall repair done?

There is no expiration on most federal safety recalls. Even if your vehicle is years old and you bought it used, the manufacturer is required to perform the repair at no cost.

Where does the data on this page come from?

All information on this page is sourced directly from the U.S. Department of Transportation public dataset for NHTSA recalls. Last refreshed: 2026-05-22. For the most current official notice, visit nhtsa.gov/recalls.