Large Recall NHTSA · 23V720000 Reported October 26, 2023

Front bumper assembly may detach

Toyota Motor Engineering & Manufacturing · Structure · 750,795 vehicles potentially affected

NHTSA ID
23V720000
Manufacturer Campaign
23TB12 / 23TA12
Component
Structure
Vehicles Affected
750,795
Recall Type
Vehicle
Report Received
October 26, 2023
Completion Rate
84.79

Defect Summary

Toyota motor engineering & manufacturing (toyota) is recalling certain 2020-2023 highlander & highlander hybrid vehicles. during normal vehicle operation, minor impact to the front lower bumper cover may result in the cover coming loose or detaching.

Safety Consequence

A detached front bumper cover can become a road hazard, increasing the risk of a crash.

Corrective Action

Dealers will repair or replace the upper and lower front bumper covers as necessary, free of charge. owner letters were mailed april 22, 2024. owners may contact toyota customer service at 1-800-331-4331. toyota's number for this recall is 23tb12/23ta12.

What you should do

  1. Look up your VIN at nhtsa.gov/recalls to confirm this recall applies to your vehicle.
  2. Contact an authorized Toyota Motor Engineering & Manufacturing dealer and reference recall ID 23V720000 or campaign 23TB12 / 23TA12.
  3. Schedule the free repair. By federal law, the manufacturer must remedy the defect at no cost.
View Official NHTSA Notice →
Related

Similar Recalls

Other recalls from Toyota Motor Engineering & Manufacturing or involving Structure.

FAQ: Recall 23V720000

Your rights, the repair process, and what each field on this page means.

What is recall 23V720000?

NHTSA recall 23V720000 was issued by Toyota Motor Engineering & Manufacturing on October 26, 2023. It addresses: Front bumper assembly may detach. The recall affects approximately 750,795 vehicles, with the defect involving the Structure component.

How do I get this recall repaired?

Contact any authorized Toyota Motor Engineering & Manufacturing dealer and reference NHTSA recall ID 23V720000 or the manufacturer campaign number 23TB12 / 23TA12. Under federal law, the repair is completely free regardless of vehicle age or owner history.

Is my vehicle included in this recall?

The only way to confirm is to look up your 17-character VIN at nhtsa.gov/recalls. NHTSA's tool will tell you if VIN-by-VIN this exact recall applies.

How long do I have to get a recall repair done?

There is no expiration on most federal safety recalls. Even if your vehicle is years old and you bought it used, the manufacturer is required to perform the repair at no cost.

Where does the data on this page come from?

All information on this page is sourced directly from the U.S. Department of Transportation public dataset for NHTSA recalls. Last refreshed: 2026-05-22. For the most current official notice, visit nhtsa.gov/recalls.