Sunroof may close unexpectedly/fmvss 118
Defect Summary
Mercedes-benz usa, llc (mbusa) is recalling certain 2020 gls580 vehicles. due to a software error, the sunroof may close unexpectedly when the "car wash mode" is activated. as such, these vehicles fail to comply with the requirements of federal motor vehicle safety standard number 118, "power-operated window systems."
Safety Consequence
A sunroof that closes unexpectedly can increase the risk of injury.
Corrective Action
Dealers will update the sunroof control unit software, free of charge. owner notification letters were mailed december 15, 2023. owners may contact mbusa customer service at 1-800-367-6372. mbusa's number for this recall is 2023110007.
Similar Recalls
Other recalls from Mercedes-benz Usa, Llc or involving Visibility.
FAQ: Recall 23V733000
Your rights, the repair process, and what each field on this page means.
What is recall 23V733000?
NHTSA recall 23V733000 was issued by Mercedes-benz Usa, Llc on November 1, 2023. It addresses: Sunroof may close unexpectedly/fmvss 118. The recall affects approximately 8 vehicles, with the defect involving the Visibility component.
How do I get this recall repaired?
Contact any authorized Mercedes-benz Usa, Llc dealer and reference NHTSA recall ID 23V733000 or the manufacturer campaign number 2023110007. Under federal law, the repair is completely free regardless of vehicle age or owner history.
Is my vehicle included in this recall?
The only way to confirm is to look up your 17-character VIN at nhtsa.gov/recalls. NHTSA's tool will tell you if VIN-by-VIN this exact recall applies.
How long do I have to get a recall repair done?
There is no expiration on most federal safety recalls. Even if your vehicle is years old and you bought it used, the manufacturer is required to perform the repair at no cost.
Where does the data on this page come from?
All information on this page is sourced directly from the U.S. Department of Transportation public dataset for NHTSA recalls. Last refreshed: 2026-05-22. For the most current official notice, visit nhtsa.gov/recalls.