Blank instrument panel display
Defect Summary
General motors, llc (gm) is recalling certain 2024 buick encore gx, envista, and chevrolet trax vehicles. the software in the virtual cockpit unit module (vcu) may cause the instrument panel display to intermittently go blank at vehicle startup or while driving.
Safety Consequence
A blank instrument panel will not show critical information, such as vehicle speed and warning lights, increasing the risk of a crash.
Corrective Action
The vcu software will be updated by a dealer or through an over-the-air (ota) update, free of charge. owner notification letters were mailed december 4, 2023. owners may contact buick customer service at 1-800-521-7300 or chevrolet customer service at 1-800-222-1020. gm's number for this recall is a232424320.
Similar Recalls
Other recalls from General Motors, Llc or involving Electrical System.
FAQ: Recall 23V744000
Your rights, the repair process, and what each field on this page means.
What is recall 23V744000?
NHTSA recall 23V744000 was issued by General Motors, Llc on November 6, 2023. It addresses: Blank instrument panel display. The recall affects approximately 60,154 vehicles, with the defect involving the Electrical System component.
How do I get this recall repaired?
Contact any authorized General Motors, Llc dealer and reference NHTSA recall ID 23V744000 or the manufacturer campaign number A232424320. Under federal law, the repair is completely free regardless of vehicle age or owner history.
Is my vehicle included in this recall?
The only way to confirm is to look up your 17-character VIN at nhtsa.gov/recalls. NHTSA's tool will tell you if VIN-by-VIN this exact recall applies.
How long do I have to get a recall repair done?
There is no expiration on most federal safety recalls. Even if your vehicle is years old and you bought it used, the manufacturer is required to perform the repair at no cost.
Where does the data on this page come from?
All information on this page is sourced directly from the U.S. Department of Transportation public dataset for NHTSA recalls. Last refreshed: 2026-05-22. For the most current official notice, visit nhtsa.gov/recalls.