Safety Recall NHTSA · 23V752000 Reported November 9, 2023

Window incorrectly marked as emergency exit

Jayco, Inc. · Structure · 168 vehicles potentially affected

NHTSA ID
23V752000
Manufacturer Campaign
9901596
Manufacturer
Component
Structure
Vehicles Affected
168
Recall Type
Vehicle
Report Received
November 9, 2023
Completion Rate
51.19

Defect Summary

Jayco, inc. (jayco) is recalling certain 2023-2024 jayco white hawk travel trailers. a window may be incorrectly marked as an emergency exit.

Safety Consequence

An incorrectly labeled window can prevent or delay an emergency evacuation, increasing the risk of injury.

Corrective Action

Dealer will replace the red handle and red screen knob and remove the exit decal, free of charge. owner notification letters were mailed november 30, 2023. owners may contact jayco customer service at 1-800-283-8267. jayco's number for this recall is 9901596.

What you should do

  1. Look up your VIN at nhtsa.gov/recalls to confirm this recall applies to your vehicle.
  2. Contact an authorized Jayco, Inc. dealer and reference recall ID 23V752000 or campaign 9901596.
  3. Schedule the free repair. By federal law, the manufacturer must remedy the defect at no cost.
View Official NHTSA Notice →
Related

Similar Recalls

Other recalls from Jayco, Inc. or involving Structure.

FAQ: Recall 23V752000

Your rights, the repair process, and what each field on this page means.

What is recall 23V752000?

NHTSA recall 23V752000 was issued by Jayco, Inc. on November 9, 2023. It addresses: Window incorrectly marked as emergency exit. The recall affects approximately 168 vehicles, with the defect involving the Structure component.

How do I get this recall repaired?

Contact any authorized Jayco, Inc. dealer and reference NHTSA recall ID 23V752000 or the manufacturer campaign number 9901596. Under federal law, the repair is completely free regardless of vehicle age or owner history.

Is my vehicle included in this recall?

The only way to confirm is to look up your 17-character VIN at nhtsa.gov/recalls. NHTSA's tool will tell you if VIN-by-VIN this exact recall applies.

How long do I have to get a recall repair done?

There is no expiration on most federal safety recalls. Even if your vehicle is years old and you bought it used, the manufacturer is required to perform the repair at no cost.

Where does the data on this page come from?

All information on this page is sourced directly from the U.S. Department of Transportation public dataset for NHTSA recalls. Last refreshed: 2026-05-22. For the most current official notice, visit nhtsa.gov/recalls.