Safety Recall NHTSA · 23V807000 Reported December 1, 2023

Braking may require increased force

Mercedes-benz Usa, Llc · Electronic Stability Control (esc) · 2,797 vehicles potentially affected

NHTSA ID
23V807000
Manufacturer Campaign
NR (Not Reported)
Component
Electronic Stability Control (esc)
Vehicles Affected
2,797
Recall Type
Vehicle
Report Received
December 1, 2023
Completion Rate
97.39

Defect Summary

Mercedes-benz usa, llc (mbusa) is recalling certain 2024 gle 450e plug-in hybrid (phev) vehicles. due to a software error in the electronic stability program (esp), the force required to stop the vehicle may increase, possibly requiring an extended distance to stop.

Safety Consequence

Extended stopping distance can increase the risk of a crash.

Corrective Action

Dealers will update the esp control unit software, free of charge. owner notification letters were mailed on february 29, 2024. owners may contact mbusa customer service at 1-800-367-6372.

What you should do

  1. Look up your VIN at nhtsa.gov/recalls to confirm this recall applies to your vehicle.
  2. Contact an authorized Mercedes-benz Usa, Llc dealer and reference recall ID 23V807000 or campaign NR (Not Reported).
  3. Schedule the free repair. By federal law, the manufacturer must remedy the defect at no cost.
View Official NHTSA Notice →
Related

Similar Recalls

Other recalls from Mercedes-benz Usa, Llc or involving Electronic Stability Control (esc).

FAQ: Recall 23V807000

Your rights, the repair process, and what each field on this page means.

What is recall 23V807000?

NHTSA recall 23V807000 was issued by Mercedes-benz Usa, Llc on December 1, 2023. It addresses: Braking may require increased force. The recall affects approximately 2,797 vehicles, with the defect involving the Electronic Stability Control (esc) component.

How do I get this recall repaired?

Contact any authorized Mercedes-benz Usa, Llc dealer and reference NHTSA recall ID 23V807000 or the manufacturer campaign number NR (Not Reported). Under federal law, the repair is completely free regardless of vehicle age or owner history.

Is my vehicle included in this recall?

The only way to confirm is to look up your 17-character VIN at nhtsa.gov/recalls. NHTSA's tool will tell you if VIN-by-VIN this exact recall applies.

How long do I have to get a recall repair done?

There is no expiration on most federal safety recalls. Even if your vehicle is years old and you bought it used, the manufacturer is required to perform the repair at no cost.

Where does the data on this page come from?

All information on this page is sourced directly from the U.S. Department of Transportation public dataset for NHTSA recalls. Last refreshed: 2026-05-22. For the most current official notice, visit nhtsa.gov/recalls.