Safety Recall NHTSA · 23V820000 Reported December 6, 2023

Incorrectly installed passenger backrest may break

Ducati North America · Seats · 2,906 vehicles potentially affected

NHTSA ID
23V820000
Manufacturer Campaign
SRV-RCL-23-005
Component
Seats
Vehicles Affected
2,906
Recall Type
Vehicle
Report Received
December 6, 2023
Completion Rate
26.50

Defect Summary

Ducati north america (ducati) is recalling certain 2016-2023 xdiavel s and xdiavel std motorcycles. the passenger backrest may break if it is installed incorrectly or used incorrectly by the passenger.

Safety Consequence

A broken passenger backrest may result in the passenger falling off the motorcycle, increasing the risk of injury.

Corrective Action

Dealers will inspect the passenger backrest installation, tighten the screws as necessary, and also apply a warning sticker on the component, free of charge. owner notification letters were mailed january 19, 2024. owners may contact ducati customer service at 1-888-391-5446. ducati's number for this recall is srv-rcl-23-005.

What you should do

  1. Look up your VIN at nhtsa.gov/recalls to confirm this recall applies to your vehicle.
  2. Contact an authorized Ducati North America dealer and reference recall ID 23V820000 or campaign SRV-RCL-23-005.
  3. Schedule the free repair. By federal law, the manufacturer must remedy the defect at no cost.
View Official NHTSA Notice →
Related

Similar Recalls

Other recalls from Ducati North America or involving Seats.

FAQ: Recall 23V820000

Your rights, the repair process, and what each field on this page means.

What is recall 23V820000?

NHTSA recall 23V820000 was issued by Ducati North America on December 6, 2023. It addresses: Incorrectly installed passenger backrest may break. The recall affects approximately 2,906 vehicles, with the defect involving the Seats component.

How do I get this recall repaired?

Contact any authorized Ducati North America dealer and reference NHTSA recall ID 23V820000 or the manufacturer campaign number SRV-RCL-23-005. Under federal law, the repair is completely free regardless of vehicle age or owner history.

Is my vehicle included in this recall?

The only way to confirm is to look up your 17-character VIN at nhtsa.gov/recalls. NHTSA's tool will tell you if VIN-by-VIN this exact recall applies.

How long do I have to get a recall repair done?

There is no expiration on most federal safety recalls. Even if your vehicle is years old and you bought it used, the manufacturer is required to perform the repair at no cost.

Where does the data on this page come from?

All information on this page is sourced directly from the U.S. Department of Transportation public dataset for NHTSA recalls. Last refreshed: 2026-05-22. For the most current official notice, visit nhtsa.gov/recalls.