Incorrectly adjusted headlights
Defect Summary
Mercedes-benz usa, llc (mbusa) is recalling certain 2023 eqe 350 vehicles equipped with comfort suspension. the headlights may be incorrectly adjusted due to a software error in the headlight control unit.
Safety Consequence
Incorrectly adjusted headlights can reduce the visibility of oncoming traffic and impair the dynamic driving control performance. both scenarios increase the risk of a crash.
Corrective Action
Dealers will update the headlight control unit software, free of charge. owner notification letters were mailed by february 2, 2024. owners may contact mbusa customer service at 1-800-367-6372.
Similar Recalls
Other recalls from Mercedes-benz Usa, Llc or involving Electrical System.
FAQ: Recall 23V853000
Your rights, the repair process, and what each field on this page means.
What is recall 23V853000?
NHTSA recall 23V853000 was issued by Mercedes-benz Usa, Llc on December 15, 2023. It addresses: Incorrectly adjusted headlights. The recall affects approximately 10 vehicles, with the defect involving the Electrical System component.
How do I get this recall repaired?
Contact any authorized Mercedes-benz Usa, Llc dealer and reference NHTSA recall ID 23V853000 or the manufacturer campaign number 2024010009. Under federal law, the repair is completely free regardless of vehicle age or owner history.
Is my vehicle included in this recall?
The only way to confirm is to look up your 17-character VIN at nhtsa.gov/recalls. NHTSA's tool will tell you if VIN-by-VIN this exact recall applies.
How long do I have to get a recall repair done?
There is no expiration on most federal safety recalls. Even if your vehicle is years old and you bought it used, the manufacturer is required to perform the repair at no cost.
Where does the data on this page come from?
All information on this page is sourced directly from the U.S. Department of Transportation public dataset for NHTSA recalls. Last refreshed: 2026-05-22. For the most current official notice, visit nhtsa.gov/recalls.