Large Recall NHTSA · 23V862000 Reported December 19, 2023

Doors can be unlocked during a crash/fmvss 214

Q: What is recall 23V862000?

NHTSA recall 23V862000 was issued by Tesla, Inc. on December 19, 2023. It addresses: Doors can be unlocked during a crash/fmvss 214. The recall affects approximately 120,423 vehicles , with the defect involving the Electrical System component.

Q: Is my vehicle included in this recall?

The only way to confirm is to look up your 17-character VIN at nhtsa.gov/recalls . NHTSA's tool will tell you if VIN-by-VIN this exact recall applies.

Q: How long do I have to get a recall repair done?

There is no expiration on most federal safety recalls. Even if your vehicle is years old and you bought it used, the manufacturer is required to perform the repair at no cost.

Tesla, Inc. · Electrical System · 120,423 vehicles potentially affected

NHTSA ID

23V862000

Manufacturer Campaign

SB-23-00-009

Manufacturer

Tesla, Inc.

Component

Electrical System

Vehicles Affected

120,423

Recall Type

Vehicle

Report Received

December 19, 2023

Completion Rate

99.38

Defect Summary

Tesla, inc. (tesla) is recalling certain 2021-2023 model s and x vehicles. the cabin doors can be unlocked during a crash. as such, these vehicles fail to comply with the requirements of federal motor vehicle safety standard number 214, "side impact protection."

Safety Consequence

An unlocked door may unlatch and open during a crash, increasing the risk of injury.

Corrective Action

Tesla has released an over-the-air (ota) software update, free of charge. owner notification letters were mailed february 17, 2024. owners may contact tesla customer service at 1-877-798-3752. tesla's number for this recall is sb-23-00-009.

What you should do

Look up your VIN at nhtsa.gov/recalls to confirm this recall applies to your vehicle.
Contact an authorized Tesla, Inc. dealer and reference recall ID 23V862000 or campaign SB-23-00-009.
Schedule the free repair. By federal law, the manufacturer must remedy the defect at no cost.

View Official NHTSA Notice →

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FAQ: Recall 23V862000

Your rights, the repair process, and what each field on this page means.

What is recall 23V862000?

NHTSA recall 23V862000 was issued by Tesla, Inc. on December 19, 2023. It addresses: Doors can be unlocked during a crash/fmvss 214. The recall affects approximately 120,423 vehicles, with the defect involving the Electrical System component.

How do I get this recall repaired?

Contact any authorized Tesla, Inc. dealer and reference NHTSA recall ID 23V862000 or the manufacturer campaign number SB-23-00-009. Under federal law, the repair is completely free regardless of vehicle age or owner history.

Is my vehicle included in this recall?

The only way to confirm is to look up your 17-character VIN at nhtsa.gov/recalls. NHTSA's tool will tell you if VIN-by-VIN this exact recall applies.

How long do I have to get a recall repair done?

There is no expiration on most federal safety recalls. Even if your vehicle is years old and you bought it used, the manufacturer is required to perform the repair at no cost.

Where does the data on this page come from?

All information on this page is sourced directly from the U.S. Department of Transportation public dataset for NHTSA recalls. Last refreshed: 2026-05-22. For the most current official notice, visit nhtsa.gov/recalls.