Safety Recall NHTSA · 23V875000 Reported December 21, 2023

Missing frame member reinforcement fasteners

Daimler Vans Usa, Llc · Structure · 3,739 vehicles potentially affected

NHTSA ID
23V875000
Manufacturer Campaign
VS3ROHRAH
Component
Structure
Vehicles Affected
3,739
Recall Type
Vehicle
Report Received
December 21, 2023
Completion Rate
54.64

Defect Summary

Daimler vans usa, llc (dvusa) is recalling certain 2019-2021 mercedes-benz sprinter and freightliner sprinter vehicles. the longitudinal frame members may be missing reinforcement fasteners, reducing vehicle stability and decreasing the structural integrity of the third-row seats.

Safety Consequence

Reduced stability increases the risk of a crash. additionally, the third-row seat mountings can fail, increasing the risk of injury during a crash.

Corrective Action

Dealers will inspect and repair the frame members as necessary, free of charge. owner notification letters were mailed march 4, 2024. owners may contact dvusa customer service at 1-877-762-8267. dvusa's number for this recall is vs3rohrah.

What you should do

  1. Look up your VIN at nhtsa.gov/recalls to confirm this recall applies to your vehicle.
  2. Contact an authorized Daimler Vans Usa, Llc dealer and reference recall ID 23V875000 or campaign VS3ROHRAH.
  3. Schedule the free repair. By federal law, the manufacturer must remedy the defect at no cost.
View Official NHTSA Notice →
Related

Similar Recalls

Other recalls from Daimler Vans Usa, Llc or involving Structure.

FAQ: Recall 23V875000

Your rights, the repair process, and what each field on this page means.

What is recall 23V875000?

NHTSA recall 23V875000 was issued by Daimler Vans Usa, Llc on December 21, 2023. It addresses: Missing frame member reinforcement fasteners. The recall affects approximately 3,739 vehicles, with the defect involving the Structure component.

How do I get this recall repaired?

Contact any authorized Daimler Vans Usa, Llc dealer and reference NHTSA recall ID 23V875000 or the manufacturer campaign number VS3ROHRAH. Under federal law, the repair is completely free regardless of vehicle age or owner history.

Is my vehicle included in this recall?

The only way to confirm is to look up your 17-character VIN at nhtsa.gov/recalls. NHTSA's tool will tell you if VIN-by-VIN this exact recall applies.

How long do I have to get a recall repair done?

There is no expiration on most federal safety recalls. Even if your vehicle is years old and you bought it used, the manufacturer is required to perform the repair at no cost.

Where does the data on this page come from?

All information on this page is sourced directly from the U.S. Department of Transportation public dataset for NHTSA recalls. Last refreshed: 2026-05-22. For the most current official notice, visit nhtsa.gov/recalls.