Safety Recall NHTSA · 23V881000 Reported December 21, 2023

Fuel pump shutdown may cause loss of drive power

Daimler Vans Usa, Llc · Fuel System, Gasoline · 13,726 vehicles potentially affected

NHTSA ID
23V881000
Manufacturer Campaign
VS2KRAPUM2
Component
Fuel System, Gasoline
Vehicles Affected
13,726
Recall Type
Vehicle
Report Received
December 21, 2023
Completion Rate
37.67

Defect Summary

Daimler vans usa, llc (dvusa) is recalling certain 2022-2023 mercedes-benz metris vehicles. the fuel pump may shutdown, causing a loss of drive power.

Safety Consequence

A loss of drive power can increase the risk of a crash.

Corrective Action

Dealers will replace the fuel pump, free of charge. interim notification letters, notifying owners of the safety risk, were mailed february 5, 2024. owner notification letters were mailed november 1, 2024. owners may contact dvusa customer service at 1-877-762-8267. dvusa's number for this recall is vs2krapum2. this recall is an expansion of nhtsa recall number 23v-444.

What you should do

  1. Look up your VIN at nhtsa.gov/recalls to confirm this recall applies to your vehicle.
  2. Contact an authorized Daimler Vans Usa, Llc dealer and reference recall ID 23V881000 or campaign VS2KRAPUM2.
  3. Schedule the free repair. By federal law, the manufacturer must remedy the defect at no cost.
View Official NHTSA Notice →
Related

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Other recalls from Daimler Vans Usa, Llc or involving Fuel System, Gasoline.

FAQ: Recall 23V881000

Your rights, the repair process, and what each field on this page means.

What is recall 23V881000?

NHTSA recall 23V881000 was issued by Daimler Vans Usa, Llc on December 21, 2023. It addresses: Fuel pump shutdown may cause loss of drive power. The recall affects approximately 13,726 vehicles, with the defect involving the Fuel System, Gasoline component.

How do I get this recall repaired?

Contact any authorized Daimler Vans Usa, Llc dealer and reference NHTSA recall ID 23V881000 or the manufacturer campaign number VS2KRAPUM2. Under federal law, the repair is completely free regardless of vehicle age or owner history.

Is my vehicle included in this recall?

The only way to confirm is to look up your 17-character VIN at nhtsa.gov/recalls. NHTSA's tool will tell you if VIN-by-VIN this exact recall applies.

How long do I have to get a recall repair done?

There is no expiration on most federal safety recalls. Even if your vehicle is years old and you bought it used, the manufacturer is required to perform the repair at no cost.

Where does the data on this page come from?

All information on this page is sourced directly from the U.S. Department of Transportation public dataset for NHTSA recalls. Last refreshed: 2026-05-22. For the most current official notice, visit nhtsa.gov/recalls.