Safety Recall NHTSA · 23V889000 Reported December 22, 2023

Lift threshold warning lights insufficient

Q: What is recall 23V889000?

NHTSA recall 23V889000 was issued by Prevost Car (us) Inc. on December 22, 2023. It addresses: Lift threshold warning lights insufficient. The recall affects approximately 2,100 vehicles , with the defect involving the Equipment Adaptive/mobility component.

Q: Is my vehicle included in this recall?

The only way to confirm is to look up your 17-character VIN at nhtsa.gov/recalls . NHTSA's tool will tell you if VIN-by-VIN this exact recall applies.

Q: How long do I have to get a recall repair done?

There is no expiration on most federal safety recalls. Even if your vehicle is years old and you bought it used, the manufacturer is required to perform the repair at no cost.

Prevost Car (us) Inc. · Equipment Adaptive/mobility · 2,100 vehicles potentially affected

NHTSA ID

23V889000

Manufacturer Campaign

SR24-03

Manufacturer

Prevost Car (us) Inc.

Component

Equipment Adaptive/mobility

Vehicles Affected

2,100

Recall Type

Vehicle

Report Received

December 22, 2023

Completion Rate

49.33

Defect Summary

Prevost car (us) inc. (prevost) is recalling certain 2014 and 2018 h3-41, 2013-2024 h3-45, 2012-2024 x3-45, and 2017-2023 x3-45 commuter vehicles. the red beacon lighting on the threshold warning system (tws) may not be bright enough. as such, these vehicles fail to comply with the requirements of federal motor vehicle safety standard number 403, "platform lift systems."

Safety Consequence

Beacons that do not provide proper illumination may be less visible to wheelchair lift users, increasing the risk of injury.

Corrective Action

Prevost will replace the red beacons, free of charge. owner letters were mailed september 16, 2024. owners may contact prevost customer service at 1-866-870-2046. prevost's number for this recall is sr24-03.

What you should do

Look up your VIN at nhtsa.gov/recalls to confirm this recall applies to your vehicle.
Contact an authorized Prevost Car (us) Inc. dealer and reference recall ID 23V889000 or campaign SR24-03.
Schedule the free repair. By federal law, the manufacturer must remedy the defect at no cost.

View Official NHTSA Notice →

Similar Recalls

Other recalls from Prevost Car (us) Inc. or involving Equipment Adaptive/mobility.

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FAQ: Recall 23V889000

Your rights, the repair process, and what each field on this page means.

What is recall 23V889000?

NHTSA recall 23V889000 was issued by Prevost Car (us) Inc. on December 22, 2023. It addresses: Lift threshold warning lights insufficient. The recall affects approximately 2,100 vehicles, with the defect involving the Equipment Adaptive/mobility component.

How do I get this recall repaired?

Contact any authorized Prevost Car (us) Inc. dealer and reference NHTSA recall ID 23V889000 or the manufacturer campaign number SR24-03. Under federal law, the repair is completely free regardless of vehicle age or owner history.

Is my vehicle included in this recall?

The only way to confirm is to look up your 17-character VIN at nhtsa.gov/recalls. NHTSA's tool will tell you if VIN-by-VIN this exact recall applies.

How long do I have to get a recall repair done?

There is no expiration on most federal safety recalls. Even if your vehicle is years old and you bought it used, the manufacturer is required to perform the repair at no cost.

Where does the data on this page come from?

All information on this page is sourced directly from the U.S. Department of Transportation public dataset for NHTSA recalls. Last refreshed: 2026-05-22. For the most current official notice, visit nhtsa.gov/recalls.