Safety Recall NHTSA · 23V890000 Reported December 22, 2023

Lift threshold warning lights insufficient

Volvo Bus Corporation · Equipment Adaptive/mobility · 193 vehicles potentially affected

NHTSA ID
23V890000
Manufacturer Campaign
SR24-81
Component
Equipment Adaptive/mobility
Vehicles Affected
193
Recall Type
Vehicle
Report Received
December 22, 2023
Completion Rate
22.40

Defect Summary

Volvo bus corporation (volvo bus) is recalling certain 2013-2021 9700 buses. the red beacon lighting on the threshold warning system (tws) may not be bright enough. as such, these vehicles fail to comply with the requirements of federal motor vehicle safety standard number 403, "platform lift systems."

Safety Consequence

Beacons that do not provide proper illumination may be less visible to wheelchair lift users, increasing the risk of injury.

Corrective Action

Prevost will replace the red beacons, free of charge. owner letters were mailed september 16, 2024. owners may contact volvo bus customer service at 1-866-870-2043. volvo bus number for this recall is sr24-81.

What you should do

  1. Look up your VIN at nhtsa.gov/recalls to confirm this recall applies to your vehicle.
  2. Contact an authorized Volvo Bus Corporation dealer and reference recall ID 23V890000 or campaign SR24-81.
  3. Schedule the free repair. By federal law, the manufacturer must remedy the defect at no cost.
View Official NHTSA Notice →
Related

Similar Recalls

Other recalls from Volvo Bus Corporation or involving Equipment Adaptive/mobility.

FAQ: Recall 23V890000

Your rights, the repair process, and what each field on this page means.

What is recall 23V890000?

NHTSA recall 23V890000 was issued by Volvo Bus Corporation on December 22, 2023. It addresses: Lift threshold warning lights insufficient. The recall affects approximately 193 vehicles, with the defect involving the Equipment Adaptive/mobility component.

How do I get this recall repaired?

Contact any authorized Volvo Bus Corporation dealer and reference NHTSA recall ID 23V890000 or the manufacturer campaign number SR24-81. Under federal law, the repair is completely free regardless of vehicle age or owner history.

Is my vehicle included in this recall?

The only way to confirm is to look up your 17-character VIN at nhtsa.gov/recalls. NHTSA's tool will tell you if VIN-by-VIN this exact recall applies.

How long do I have to get a recall repair done?

There is no expiration on most federal safety recalls. Even if your vehicle is years old and you bought it used, the manufacturer is required to perform the repair at no cost.

Where does the data on this page come from?

All information on this page is sourced directly from the U.S. Department of Transportation public dataset for NHTSA recalls. Last refreshed: 2026-05-22. For the most current official notice, visit nhtsa.gov/recalls.