Safety Recall NHTSA · 24E010000 Reported February 9, 2024

Steering gear shaft may fracture

R.h. Sheppard Co., Inc. · Steering · 456 vehicles potentially affected

NHTSA ID
24E010000
Manufacturer Campaign
NR (Not Reported)
Component
Steering
Vehicles Affected
456
Recall Type
Equipment
Report Received
February 9, 2024

Defect Summary

R.h. Sheppard co., inc. (r.h. Sheppard) is recalling certain steering gears. please see the recall report for a complete list of all affected models and part numbers. the steering gear sector shaft may have been improperly heat-treated, which can cause the gear teeth to crack or fracture.

Safety Consequence

A fractured steering gear shaft can cause a loss of steering control, increasing the risk of a crash.

Corrective Action

R.h. Sheppard will work with the vehicle manufacturers to replace the steering gears, free of charge. affected vehicle manufacturers are expected to be notified in february 2024. owners may contact r.h. Sheppard customer service at 1-717-637-3751.

What you should do

  1. Look up your VIN at nhtsa.gov/recalls to confirm this recall applies to your vehicle.
  2. Contact an authorized R.h. Sheppard Co., Inc. dealer and reference recall ID 24E010000 or campaign NR (Not Reported).
  3. Schedule the free repair. By federal law, the manufacturer must remedy the defect at no cost.
View Official NHTSA Notice →
Related

Similar Recalls

Other recalls from R.h. Sheppard Co., Inc. or involving Steering.

FAQ: Recall 24E010000

Your rights, the repair process, and what each field on this page means.

What is recall 24E010000?

NHTSA recall 24E010000 was issued by R.h. Sheppard Co., Inc. on February 9, 2024. It addresses: Steering gear shaft may fracture. The recall affects approximately 456 vehicles, with the defect involving the Steering component.

How do I get this recall repaired?

Contact any authorized R.h. Sheppard Co., Inc. dealer and reference NHTSA recall ID 24E010000 or the manufacturer campaign number NR (Not Reported). Under federal law, the repair is completely free regardless of vehicle age or owner history.

Is my vehicle included in this recall?

The only way to confirm is to look up your 17-character VIN at nhtsa.gov/recalls. NHTSA's tool will tell you if VIN-by-VIN this exact recall applies.

How long do I have to get a recall repair done?

There is no expiration on most federal safety recalls. Even if your vehicle is years old and you bought it used, the manufacturer is required to perform the repair at no cost.

Where does the data on this page come from?

All information on this page is sourced directly from the U.S. Department of Transportation public dataset for NHTSA recalls. Last refreshed: 2026-05-22. For the most current official notice, visit nhtsa.gov/recalls.