Safety Recall NHTSA · 24E049000 Reported June 10, 2024

Ads software error may cause crash

Waymo Llc · Electrical System · 672 vehicles potentially affected

NHTSA ID
24E049000
Manufacturer Campaign
R24-002
Manufacturer
Component
Electrical System
Vehicles Affected
672
Recall Type
Equipment
Report Received
June 10, 2024
Completion Rate
100.00

Defect Summary

Waymo llc (waymo) is recalling certain 5th generation automated driving systems (ads) with software versions released prior to may 29, 2024 and map software released prior to june 4, 2024. the ads systems could fail to avoid a pole or similar object.

Safety Consequence

The inability to avoid a pole or similar object increases the risk of a crash.

Corrective Action

Waymo has updated the ads software, free of charge. all affected vehicles were repaired by june 6, 2024.

What you should do

  1. Look up your VIN at nhtsa.gov/recalls to confirm this recall applies to your vehicle.
  2. Contact an authorized Waymo Llc dealer and reference recall ID 24E049000 or campaign R24-002.
  3. Schedule the free repair. By federal law, the manufacturer must remedy the defect at no cost.
View Official NHTSA Notice →
Related

Similar Recalls

Other recalls from Waymo Llc or involving Electrical System.

FAQ: Recall 24E049000

Your rights, the repair process, and what each field on this page means.

What is recall 24E049000?

NHTSA recall 24E049000 was issued by Waymo Llc on June 10, 2024. It addresses: Ads software error may cause crash. The recall affects approximately 672 vehicles, with the defect involving the Electrical System component.

How do I get this recall repaired?

Contact any authorized Waymo Llc dealer and reference NHTSA recall ID 24E049000 or the manufacturer campaign number R24-002. Under federal law, the repair is completely free regardless of vehicle age or owner history.

Is my vehicle included in this recall?

The only way to confirm is to look up your 17-character VIN at nhtsa.gov/recalls. NHTSA's tool will tell you if VIN-by-VIN this exact recall applies.

How long do I have to get a recall repair done?

There is no expiration on most federal safety recalls. Even if your vehicle is years old and you bought it used, the manufacturer is required to perform the repair at no cost.

Where does the data on this page come from?

All information on this page is sourced directly from the U.S. Department of Transportation public dataset for NHTSA recalls. Last refreshed: 2026-05-22. For the most current official notice, visit nhtsa.gov/recalls.