Loss of steering control from tie rod failure
Defect Summary
Mack trucks, inc. (mack) is recalling certain replacement tie rods equipped with usk ball studs, part numbers a-13102e4737 and a-13102e4738. the tie rod assemblies may contain ball studs that have been incorrectly heat-treated, which can cause them to break, and possibly result in tie rod failure.
Safety Consequence
Tie rod failure can cause a loss of vehicle steering control and increase the risk of a crash.
Corrective Action
Dealers will inspect and replace the tie rods as necessary, free of charge. owners may contact mack customer service at 1-800-866-1177. mack's number for this recall is sc0470.
Similar Recalls
Other recalls from Mack Trucks, Inc. or involving Steering.
FAQ: Recall 24E065000
Your rights, the repair process, and what each field on this page means.
What is recall 24E065000?
NHTSA recall 24E065000 was issued by Mack Trucks, Inc. on August 5, 2024. It addresses: Loss of steering control from tie rod failure. The recall affects approximately 17 vehicles, with the defect involving the Steering component.
How do I get this recall repaired?
Contact any authorized Mack Trucks, Inc. dealer and reference NHTSA recall ID 24E065000 or the manufacturer campaign number SC0470. Under federal law, the repair is completely free regardless of vehicle age or owner history.
Is my vehicle included in this recall?
The only way to confirm is to look up your 17-character VIN at nhtsa.gov/recalls. NHTSA's tool will tell you if VIN-by-VIN this exact recall applies.
How long do I have to get a recall repair done?
There is no expiration on most federal safety recalls. Even if your vehicle is years old and you bought it used, the manufacturer is required to perform the repair at no cost.
Where does the data on this page come from?
All information on this page is sourced directly from the U.S. Department of Transportation public dataset for NHTSA recalls. Last refreshed: 2026-05-22. For the most current official notice, visit nhtsa.gov/recalls.