Exterior a-pillar trim may detach
Defect Summary
Ford motor company (ford) is recalling certain 2011-2019 explorer vehicles. the a-pillar trim retention clips may not be properly engaged, allowing the trim to detach.
Safety Consequence
A detached trim piece can fall off the vehicle, becoming a road hazard and increasing the risk of a crash.
Corrective Action
Dealers will inspect and replace the a-pillar trim as necessary, free of charge. owner notification letters were mailed on july 18, 2024. owners may contact ford customer service at 1-866-436-7332. ford's number for this recall is 24s02.
Similar Recalls
Other recalls from Ford Motor Company or involving Structure.
FAQ: Recall 24V031000
Your rights, the repair process, and what each field on this page means.
What is recall 24V031000?
NHTSA recall 24V031000 was issued by Ford Motor Company on January 19, 2024. It addresses: Exterior a-pillar trim may detach. The recall affects approximately 1,889,110 vehicles, with the defect involving the Structure component.
How do I get this recall repaired?
Contact any authorized Ford Motor Company dealer and reference NHTSA recall ID 24V031000 or the manufacturer campaign number 24S02. Under federal law, the repair is completely free regardless of vehicle age or owner history.
Is my vehicle included in this recall?
The only way to confirm is to look up your 17-character VIN at nhtsa.gov/recalls. NHTSA's tool will tell you if VIN-by-VIN this exact recall applies.
How long do I have to get a recall repair done?
There is no expiration on most federal safety recalls. Even if your vehicle is years old and you bought it used, the manufacturer is required to perform the repair at no cost.
Where does the data on this page come from?
All information on this page is sourced directly from the U.S. Department of Transportation public dataset for NHTSA recalls. Last refreshed: 2026-05-22. For the most current official notice, visit nhtsa.gov/recalls.