Safety Recall NHTSA · 24V212000 Reported March 19, 2024

Rearview camera image may not display

Jayco, Inc. · Back Over Prevention · 136 vehicles potentially affected

NHTSA ID
24V212000
Manufacturer Campaign
Ford 23V-598
Manufacturer
Component
Back Over Prevention
Vehicles Affected
136
Recall Type
Vehicle
Report Received
March 19, 2024

Defect Summary

Jayco, inc. (jayco) is recalling certain 2023-2024 jayco solstice, solstice li, entegra coach expanse, and expanse li motorhomes built on ford chassis. the rearview camera, or 360-degree view camera if equipped, may not display a rearview image when the vehicle is placed in reverse.

Safety Consequence

Loss of the rearview camera image can reduce the driver's rear visibility, increasing the risk of a crash.

Corrective Action

Ford or lincoln dealers will replace the rearview camera, and update the software and wiring as necessary, free of charge. owner notification letters were mailed april 18, 2024. owners may contact jayco customer service at 1-800-283-8267. jayco's number for this recall is ford 23v-598.

What you should do

  1. Look up your VIN at nhtsa.gov/recalls to confirm this recall applies to your vehicle.
  2. Contact an authorized Jayco, Inc. dealer and reference recall ID 24V212000 or campaign Ford 23V-598.
  3. Schedule the free repair. By federal law, the manufacturer must remedy the defect at no cost.
View Official NHTSA Notice →
Related

Similar Recalls

Other recalls from Jayco, Inc. or involving Back Over Prevention.

FAQ: Recall 24V212000

Your rights, the repair process, and what each field on this page means.

What is recall 24V212000?

NHTSA recall 24V212000 was issued by Jayco, Inc. on March 19, 2024. It addresses: Rearview camera image may not display. The recall affects approximately 136 vehicles, with the defect involving the Back Over Prevention component.

How do I get this recall repaired?

Contact any authorized Jayco, Inc. dealer and reference NHTSA recall ID 24V212000 or the manufacturer campaign number Ford 23V-598. Under federal law, the repair is completely free regardless of vehicle age or owner history.

Is my vehicle included in this recall?

The only way to confirm is to look up your 17-character VIN at nhtsa.gov/recalls. NHTSA's tool will tell you if VIN-by-VIN this exact recall applies.

How long do I have to get a recall repair done?

There is no expiration on most federal safety recalls. Even if your vehicle is years old and you bought it used, the manufacturer is required to perform the repair at no cost.

Where does the data on this page come from?

All information on this page is sourced directly from the U.S. Department of Transportation public dataset for NHTSA recalls. Last refreshed: 2026-05-22. For the most current official notice, visit nhtsa.gov/recalls.