Safety Recall NHTSA · 24V213000 Reported March 20, 2024

Coolant heater may overheat

Prevost Car (us) Inc. · N/A · 37 vehicles potentially affected

NHTSA ID
24V213000
Manufacturer Campaign
SR24-13
Component
N/A
Vehicles Affected
37
Recall Type
Vehicle
Report Received
March 20, 2024
Completion Rate
72.97

Defect Summary

Prevost car (us) inc. (prevost) is recalling certain 2010 h3-45 vip, 2024 h3-45 and x3-45 vehicles. the coolant heaters may generate excessive exhaust gas and overheat.

Safety Consequence

Excessive exhaust gas may increase the risk of carbon monoxide poisoning, and an overheating heater increases the risk of a fire. additionally, a vehicle fire may require an evacuation procedure in an uncontrolled traffic situation, increasing the risk of injury to passengers.

Corrective Action

Vehicle owners are advised not to operate the heaters until they have been repaired. prevost will inspect the coolant heaters, replace the damaged components, and clean the heater's internal components, as necessary. in addition, prevost will adjust the air to fuel ratio. all repairs will be performed free of charge. owner notification letters were mailed may 17, 2024. owners may contact prevost customer service at 1-866-870-2046. prevost's number for this recall is sr24-13.

What you should do

  1. Look up your VIN at nhtsa.gov/recalls to confirm this recall applies to your vehicle.
  2. Contact an authorized Prevost Car (us) Inc. dealer and reference recall ID 24V213000 or campaign SR24-13.
  3. Schedule the free repair. By federal law, the manufacturer must remedy the defect at no cost.
View Official NHTSA Notice →
Related

Similar Recalls

Other recalls from Prevost Car (us) Inc. or involving N/A.

FAQ: Recall 24V213000

Your rights, the repair process, and what each field on this page means.

What is recall 24V213000?

NHTSA recall 24V213000 was issued by Prevost Car (us) Inc. on March 20, 2024. It addresses: Coolant heater may overheat. The recall affects approximately 37 vehicles, with the defect involving the N/A component.

How do I get this recall repaired?

Contact any authorized Prevost Car (us) Inc. dealer and reference NHTSA recall ID 24V213000 or the manufacturer campaign number SR24-13. Under federal law, the repair is completely free regardless of vehicle age or owner history.

Is my vehicle included in this recall?

The only way to confirm is to look up your 17-character VIN at nhtsa.gov/recalls. NHTSA's tool will tell you if VIN-by-VIN this exact recall applies.

How long do I have to get a recall repair done?

There is no expiration on most federal safety recalls. Even if your vehicle is years old and you bought it used, the manufacturer is required to perform the repair at no cost.

Where does the data on this page come from?

All information on this page is sourced directly from the U.S. Department of Transportation public dataset for NHTSA recalls. Last refreshed: 2026-05-22. For the most current official notice, visit nhtsa.gov/recalls.