Safety Recall NHTSA · 24V294000 Reported April 26, 2024

Panoramic roof panel may detach from vehicle

Ford Motor Company · Visibility · 1,315 vehicles potentially affected

NHTSA ID
24V294000
Manufacturer Campaign
24S29
Manufacturer
Component
Visibility
Vehicles Affected
1,315
Recall Type
Vehicle
Report Received
April 26, 2024
Completion Rate
34.30

Defect Summary

Ford motor company (ford) is recalling certain 2017-2019 transit connect vehicles. an improper bond may exist between the panoramic roof and the vehicle body, which can result in the panel detaching from the vehicle.

Safety Consequence

A roof panel that detaches while driving can create a road hazard and increase the risk of a crash.

Corrective Action

Dealers will remove, clean, and reinstall the panoramic roof panel, free of charge. owner notification letters were mailed june 4, 2024. owners may contact ford customer service at 1-866-436-7332. ford's number for this recall is 24s29.

What you should do

  1. Look up your VIN at nhtsa.gov/recalls to confirm this recall applies to your vehicle.
  2. Contact an authorized Ford Motor Company dealer and reference recall ID 24V294000 or campaign 24S29.
  3. Schedule the free repair. By federal law, the manufacturer must remedy the defect at no cost.
View Official NHTSA Notice →
Related

Similar Recalls

Other recalls from Ford Motor Company or involving Visibility.

FAQ: Recall 24V294000

Your rights, the repair process, and what each field on this page means.

What is recall 24V294000?

NHTSA recall 24V294000 was issued by Ford Motor Company on April 26, 2024. It addresses: Panoramic roof panel may detach from vehicle. The recall affects approximately 1,315 vehicles, with the defect involving the Visibility component.

How do I get this recall repaired?

Contact any authorized Ford Motor Company dealer and reference NHTSA recall ID 24V294000 or the manufacturer campaign number 24S29. Under federal law, the repair is completely free regardless of vehicle age or owner history.

Is my vehicle included in this recall?

The only way to confirm is to look up your 17-character VIN at nhtsa.gov/recalls. NHTSA's tool will tell you if VIN-by-VIN this exact recall applies.

How long do I have to get a recall repair done?

There is no expiration on most federal safety recalls. Even if your vehicle is years old and you bought it used, the manufacturer is required to perform the repair at no cost.

Where does the data on this page come from?

All information on this page is sourced directly from the U.S. Department of Transportation public dataset for NHTSA recalls. Last refreshed: 2026-05-22. For the most current official notice, visit nhtsa.gov/recalls.