Large Recall NHTSA · 24V464000 Reported June 20, 2024

Front passenger air bag may not deploy

Volkswagen Group Of America, Inc. · Air Bags · 271,330 vehicles potentially affected

NHTSA ID
24V464000
Manufacturer Campaign
69PZ
Component
Air Bags
Vehicles Affected
271,330
Recall Type
Vehicle
Report Received
June 20, 2024
Completion Rate
70.65

Defect Summary

Volkswagen group of america, inc. (volkswagen) is recalling certain 2021-2024 atlas and 2020-2024 atlas cross sport vehicles. the passenger occupant detection system (pods) may experience a fault in the wiring and deactivate the front passenger air bag when the seat is occupied.

Safety Consequence

A deactivated passenger air bag increases the risk of injury during a crash.

Corrective Action

Dealers will replace the pods sensor mat and wiring harness, free of charge. owner notification letters were mailed on september 30, 2024. owner notification letters will be mailed in phases, on october 18, 2024, december 10, 2024, december 20, 2024, and january 17, 2025. Owners may contact volkswagen's customer service at 1-800-893-5298. volkswagen's number for this recall is 69pz.

What you should do

  1. Look up your VIN at nhtsa.gov/recalls to confirm this recall applies to your vehicle.
  2. Contact an authorized Volkswagen Group Of America, Inc. dealer and reference recall ID 24V464000 or campaign 69PZ.
  3. Schedule the free repair. By federal law, the manufacturer must remedy the defect at no cost.
View Official NHTSA Notice →
Related

Similar Recalls

Other recalls from Volkswagen Group Of America, Inc. or involving Air Bags.

FAQ: Recall 24V464000

Your rights, the repair process, and what each field on this page means.

What is recall 24V464000?

NHTSA recall 24V464000 was issued by Volkswagen Group Of America, Inc. on June 20, 2024. It addresses: Front passenger air bag may not deploy. The recall affects approximately 271,330 vehicles, with the defect involving the Air Bags component.

How do I get this recall repaired?

Contact any authorized Volkswagen Group Of America, Inc. dealer and reference NHTSA recall ID 24V464000 or the manufacturer campaign number 69PZ. Under federal law, the repair is completely free regardless of vehicle age or owner history.

Is my vehicle included in this recall?

The only way to confirm is to look up your 17-character VIN at nhtsa.gov/recalls. NHTSA's tool will tell you if VIN-by-VIN this exact recall applies.

How long do I have to get a recall repair done?

There is no expiration on most federal safety recalls. Even if your vehicle is years old and you bought it used, the manufacturer is required to perform the repair at no cost.

Where does the data on this page come from?

All information on this page is sourced directly from the U.S. Department of Transportation public dataset for NHTSA recalls. Last refreshed: 2026-05-22. For the most current official notice, visit nhtsa.gov/recalls.