Safety Recall NHTSA · 24V477000 Reported June 26, 2024

Rearview camera image may not display/fmvss 111

Polestar Automotive Usa, Inc. · Back Over Prevention · 25,825 vehicles potentially affected

NHTSA ID
24V477000
Manufacturer Campaign
RP1016
Component
Back Over Prevention
Vehicles Affected
25,825
Recall Type
Vehicle
Report Received
June 26, 2024
Completion Rate
100.00

Defect Summary

Polestar automotive usa, inc. (polestar) is recalling certain 2021-2024 polestar 2 vehicles. the infotainment head unit (ihu) software may prevent the rearview camera image from displaying. as such, these vehicles fail to comply with the requirements of federal motor vehicle safety standard number 111, "rear visibility."

Safety Consequence

A rearview camera image that does not display decreases the driver's visibility, increasing the risk of a crash.

Corrective Action

Polestar has released an over-the-air ihu software update, free of charge. owner notification letters were mailed august 9, 2024. owners may contact polestar customer service at 1-800-806-2504. polestar's number for this recall is rp1016.

What you should do

  1. Look up your VIN at nhtsa.gov/recalls to confirm this recall applies to your vehicle.
  2. Contact an authorized Polestar Automotive Usa, Inc. dealer and reference recall ID 24V477000 or campaign RP1016.
  3. Schedule the free repair. By federal law, the manufacturer must remedy the defect at no cost.
View Official NHTSA Notice →
Related

Similar Recalls

Other recalls from Polestar Automotive Usa, Inc. or involving Back Over Prevention.

FAQ: Recall 24V477000

Your rights, the repair process, and what each field on this page means.

What is recall 24V477000?

NHTSA recall 24V477000 was issued by Polestar Automotive Usa, Inc. on June 26, 2024. It addresses: Rearview camera image may not display/fmvss 111. The recall affects approximately 25,825 vehicles, with the defect involving the Back Over Prevention component.

How do I get this recall repaired?

Contact any authorized Polestar Automotive Usa, Inc. dealer and reference NHTSA recall ID 24V477000 or the manufacturer campaign number RP1016. Under federal law, the repair is completely free regardless of vehicle age or owner history.

Is my vehicle included in this recall?

The only way to confirm is to look up your 17-character VIN at nhtsa.gov/recalls. NHTSA's tool will tell you if VIN-by-VIN this exact recall applies.

How long do I have to get a recall repair done?

There is no expiration on most federal safety recalls. Even if your vehicle is years old and you bought it used, the manufacturer is required to perform the repair at no cost.

Where does the data on this page come from?

All information on this page is sourced directly from the U.S. Department of Transportation public dataset for NHTSA recalls. Last refreshed: 2026-05-22. For the most current official notice, visit nhtsa.gov/recalls.