Safety Recall NHTSA · 24V482000 Reported June 27, 2024

Head rests may be inadvertently removed/fmvss 202

Toyota Motor Engineering & Manufacturing · Seats · 11,418 vehicles potentially affected

NHTSA ID
24V482000
Manufacturer Campaign
24LB06, 24LA06
Component
Seats
Vehicles Affected
11,418
Recall Type
Vehicle
Report Received
June 27, 2024
Completion Rate
91.90

Defect Summary

Toyota motor engineering & manufacturing (toyota) is recalling certain 2024 lexus rx 350, rx 350h, 2024-2025 nx 250, nx 350, and nx 350h vehicles. the head restraints on the driver and front passenger seats may be inadvertently removed without pressing the lock release button. as such, these vehicles fail to comply with the requirements of federal motor vehicle safety standard (fmvss) number 202, "head restraints."

Safety Consequence

A head restraint that is inadvertently removed and not reinstalled can increase the risk of injury during a rear-end crash.

Corrective Action

Dealers will replace the driver and front passenger seat head rest assemblies, free of charge. owner letters were mailed february 14, 2025. owners may contact toyota customer service at 1-800-331-4331. toyota's numbers for this recall are 24lb06 and 24la06.

What you should do

  1. Look up your VIN at nhtsa.gov/recalls to confirm this recall applies to your vehicle.
  2. Contact an authorized Toyota Motor Engineering & Manufacturing dealer and reference recall ID 24V482000 or campaign 24LB06, 24LA06.
  3. Schedule the free repair. By federal law, the manufacturer must remedy the defect at no cost.
View Official NHTSA Notice →
Related

Similar Recalls

Other recalls from Toyota Motor Engineering & Manufacturing or involving Seats.

FAQ: Recall 24V482000

Your rights, the repair process, and what each field on this page means.

What is recall 24V482000?

NHTSA recall 24V482000 was issued by Toyota Motor Engineering & Manufacturing on June 27, 2024. It addresses: Head rests may be inadvertently removed/fmvss 202. The recall affects approximately 11,418 vehicles, with the defect involving the Seats component.

How do I get this recall repaired?

Contact any authorized Toyota Motor Engineering & Manufacturing dealer and reference NHTSA recall ID 24V482000 or the manufacturer campaign number 24LB06, 24LA06. Under federal law, the repair is completely free regardless of vehicle age or owner history.

Is my vehicle included in this recall?

The only way to confirm is to look up your 17-character VIN at nhtsa.gov/recalls. NHTSA's tool will tell you if VIN-by-VIN this exact recall applies.

How long do I have to get a recall repair done?

There is no expiration on most federal safety recalls. Even if your vehicle is years old and you bought it used, the manufacturer is required to perform the repair at no cost.

Where does the data on this page come from?

All information on this page is sourced directly from the U.S. Department of Transportation public dataset for NHTSA recalls. Last refreshed: 2026-05-22. For the most current official notice, visit nhtsa.gov/recalls.