Safety Recall NHTSA · 24V504000 Reported July 2, 2024

Incorrect heat treatment can cause tie rod failure

Q: What is recall 24V504000?

NHTSA recall 24V504000 was issued by Mack Trucks, Inc. on July 2, 2024. It addresses: Incorrect heat treatment can cause tie rod failure. The recall affects approximately 59 vehicles , with the defect involving the Steering component.

Q: Is my vehicle included in this recall?

The only way to confirm is to look up your 17-character VIN at nhtsa.gov/recalls . NHTSA's tool will tell you if VIN-by-VIN this exact recall applies.

Q: How long do I have to get a recall repair done?

There is no expiration on most federal safety recalls. Even if your vehicle is years old and you bought it used, the manufacturer is required to perform the repair at no cost.

Mack Trucks, Inc. · Steering · 59 vehicles potentially affected

NHTSA ID

24V504000

Manufacturer Campaign

SC0468

Manufacturer

Mack Trucks, Inc.

Component

Steering

Vehicles Affected

Recall Type

Vehicle

Report Received

July 2, 2024

Completion Rate

96.61

Defect Summary

Mack trucks, inc. (mack) is recalling certain 2025 lr, granite, and pinnacle vehicles equipped with composilite exs20 steerable lift axle suspension assemblies. the tie rod assembly ball stud could have been improperly heat treated and can fail.

Safety Consequence

The ball stud can separate from the vehicle becoming a road hazard, increasing the risk of a crash.

Corrective Action

Dealers will inspect and replace the tie rod end assemblies as necessary, free of charge. owner notification letters were mailed july 15, 2024. owners may contact mack customer service at 1-800-866-1177. mack's number for this recall is sc0468.

What you should do

Look up your VIN at nhtsa.gov/recalls to confirm this recall applies to your vehicle.
Contact an authorized Mack Trucks, Inc. dealer and reference recall ID 24V504000 or campaign SC0468.
Schedule the free repair. By federal law, the manufacturer must remedy the defect at no cost.

View Official NHTSA Notice →

Similar Recalls

Other recalls from Mack Trucks, Inc. or involving Steering.

Recall 78V222000

Mack Trucks, Inc.

Electrical system:wiring

Electrical System · 161 affected · Oct 11, 1978

Recall 73V098000

Grumman Flxible Corp.

Steering:linkages:arm:pitman

Steering · 809 affected · May 1, 1973

Recall 26V261000

Mack Trucks, Inc.

Rear brake modulators may short circuit

Service Brakes, Air · 2,354 affected · Apr 23, 2026

Do Not Drive 26V242000

Roush Performance Products, Inc.

Do not drive: loss of steering control from loose or missing fasteners

Steering · 1,217 affected · Apr 15, 2026

Recall 07V184000

Autocar, Llc

Loose steering column fasteners

Steering · 682 affected · Apr 26, 2007

FAQ: Recall 24V504000

Your rights, the repair process, and what each field on this page means.

What is recall 24V504000?

NHTSA recall 24V504000 was issued by Mack Trucks, Inc. on July 2, 2024. It addresses: Incorrect heat treatment can cause tie rod failure. The recall affects approximately 59 vehicles, with the defect involving the Steering component.

How do I get this recall repaired?

Contact any authorized Mack Trucks, Inc. dealer and reference NHTSA recall ID 24V504000 or the manufacturer campaign number SC0468. Under federal law, the repair is completely free regardless of vehicle age or owner history.

Is my vehicle included in this recall?

The only way to confirm is to look up your 17-character VIN at nhtsa.gov/recalls. NHTSA's tool will tell you if VIN-by-VIN this exact recall applies.

How long do I have to get a recall repair done?

There is no expiration on most federal safety recalls. Even if your vehicle is years old and you bought it used, the manufacturer is required to perform the repair at no cost.

Where does the data on this page come from?

All information on this page is sourced directly from the U.S. Department of Transportation public dataset for NHTSA recalls. Last refreshed: 2026-05-22. For the most current official notice, visit nhtsa.gov/recalls.