Safety Recall NHTSA · 24V520000 Reported July 8, 2024

Improperly tightened bolts on dashboard

Mercedes-benz Usa, Llc · Structure · 7 vehicles potentially affected

NHTSA ID
24V520000
Manufacturer Campaign
NR (Not Reported)
Component
Structure
Vehicles Affected
7
Recall Type
Vehicle
Report Received
July 8, 2024
Completion Rate
100.00

Defect Summary

Mercedes-benz usa, llc (mbusa) is recalling certain 2023 glc 300 4matic vehicles. certain dashboard area bolts may have been insufficiently tightened, potentially causing improper air bag deployment or parts separation during a crash. in addition, the 12-volt electric auxiliary heater connections may be loose, possibly causing the electrical wiring to overheat.

Safety Consequence

An improper air bag deployment increases the risk of injury in a crash. overheated wiring can increase the risk of a fire.

Corrective Action

Dealers will inspect and tighten the bolts as necessary, free of charge. owner notification letters were august 23, 2024. owner may contact mbusa customer service at 1-877-496-3691.

What you should do

  1. Look up your VIN at nhtsa.gov/recalls to confirm this recall applies to your vehicle.
  2. Contact an authorized Mercedes-benz Usa, Llc dealer and reference recall ID 24V520000 or campaign NR (Not Reported).
  3. Schedule the free repair. By federal law, the manufacturer must remedy the defect at no cost.
View Official NHTSA Notice →
Related

Similar Recalls

Other recalls from Mercedes-benz Usa, Llc or involving Structure.

FAQ: Recall 24V520000

Your rights, the repair process, and what each field on this page means.

What is recall 24V520000?

NHTSA recall 24V520000 was issued by Mercedes-benz Usa, Llc on July 8, 2024. It addresses: Improperly tightened bolts on dashboard. The recall affects approximately 7 vehicles, with the defect involving the Structure component.

How do I get this recall repaired?

Contact any authorized Mercedes-benz Usa, Llc dealer and reference NHTSA recall ID 24V520000 or the manufacturer campaign number NR (Not Reported). Under federal law, the repair is completely free regardless of vehicle age or owner history.

Is my vehicle included in this recall?

The only way to confirm is to look up your 17-character VIN at nhtsa.gov/recalls. NHTSA's tool will tell you if VIN-by-VIN this exact recall applies.

How long do I have to get a recall repair done?

There is no expiration on most federal safety recalls. Even if your vehicle is years old and you bought it used, the manufacturer is required to perform the repair at no cost.

Where does the data on this page come from?

All information on this page is sourced directly from the U.S. Department of Transportation public dataset for NHTSA recalls. Last refreshed: 2026-05-22. For the most current official notice, visit nhtsa.gov/recalls.