Wheelchair may become unstable/fvmss 403 & 404
Defect Summary
Prevost car (us) inc. (prevost) is recalling certain 2005-2024 x3-45, 2017-2019 and 2021-2023 x3-45 commuter, 2006-2007, 2014, and 2018 h3-41, 2005-2020 and 2022-2024 h3-45, and 2019 h3-45 vip buses equipped with a wheelchair lift. the wheelchair platform bridging device may be too steep, which can cause the wheelchair to become unstable. as such, these vehicles fail to comply with the requirements of federal motor vehicle safety standard numbers 403, "platform lift devices" and 404, "platform lift installations."
Safety Consequence
An unstable wheelchair increases the risk of injury to lift occupants.
Corrective Action
Prevost will replace the wheelchair lift bridging device, free of charge. owner letters were mailed april 25, 2025. owners may contact prevost customer service at 1-866-870-2046. prevost's number for this recall is sr24-26.
Similar Recalls
Other recalls from Prevost Car (us) Inc. or involving Equipment Adaptive/mobility.
FAQ: Recall 24V523000
Your rights, the repair process, and what each field on this page means.
What is recall 24V523000?
NHTSA recall 24V523000 was issued by Prevost Car (us) Inc. on July 9, 2024. It addresses: Wheelchair may become unstable/fvmss 403 & 404. The recall affects approximately 2,653 vehicles, with the defect involving the Equipment Adaptive/mobility component.
How do I get this recall repaired?
Contact any authorized Prevost Car (us) Inc. dealer and reference NHTSA recall ID 24V523000 or the manufacturer campaign number SR24-26. Under federal law, the repair is completely free regardless of vehicle age or owner history.
Is my vehicle included in this recall?
The only way to confirm is to look up your 17-character VIN at nhtsa.gov/recalls. NHTSA's tool will tell you if VIN-by-VIN this exact recall applies.
How long do I have to get a recall repair done?
There is no expiration on most federal safety recalls. Even if your vehicle is years old and you bought it used, the manufacturer is required to perform the repair at no cost.
Where does the data on this page come from?
All information on this page is sourced directly from the U.S. Department of Transportation public dataset for NHTSA recalls. Last refreshed: 2026-05-22. For the most current official notice, visit nhtsa.gov/recalls.