Vehicle fire when parked
Defect Summary
Chrysler (fca us, llc) is recalling certain 2019-2021 pacifica plug-in hybrid electric (phev) vehicles. the battery pack may cause a vehicle fire when parked, even with the ignition in the "off" position.
Safety Consequence
A vehicle fire increases the risk of injury.
Corrective Action
Owners are advised not to charge their vehicles, and to park outside and away from structures, until they are repaired. dealers will update the high voltage battery pack control module (bpcm) software. in addition, dealers will inspect and if necessary, replace the battery pack assembly. repairs will be performed free of charge. owner notification letters were mailed march 6, 2025. owners may contact fca us llc customer service at 1-800-853-1403. fca us llc's number for this recall is 72b. this recall is an expansion of nhtsa recall number 22v-077.
Similar Recalls
Other recalls from Chrysler (fca Us, Llc) or involving N/A.
FAQ: Recall 24V538000
Your rights, the repair process, and what each field on this page means.
What is recall 24V538000?
NHTSA recall 24V538000 was issued by Chrysler (fca Us, Llc) on July 18, 2024. It addresses: Vehicle fire when parked. The recall affects approximately 3,606 vehicles, with the defect involving the N/A component.
How do I get this recall repaired?
Contact any authorized Chrysler (fca Us, Llc) dealer and reference NHTSA recall ID 24V538000 or the manufacturer campaign number 72B. Under federal law, the repair is completely free regardless of vehicle age or owner history.
Is my vehicle included in this recall?
The only way to confirm is to look up your 17-character VIN at nhtsa.gov/recalls. NHTSA's tool will tell you if VIN-by-VIN this exact recall applies.
Why is this recall flagged for fire risk?
This recall has been classified as having a fire risk when parked. NHTSA generally advises affected owners to park outside, away from structures and other vehicles, until the defect is repaired.
How long do I have to get a recall repair done?
There is no expiration on most federal safety recalls. Even if your vehicle is years old and you bought it used, the manufacturer is required to perform the repair at no cost.
Where does the data on this page come from?
All information on this page is sourced directly from the U.S. Department of Transportation public dataset for NHTSA recalls. Last refreshed: 2026-05-22. For the most current official notice, visit nhtsa.gov/recalls.