Safety Recall NHTSA · 24V546000 Reported July 22, 2024

Hv battery shutdown can cause loss of drive power

Motiv Power Systems · Electrical System · 200 vehicles potentially affected

NHTSA ID
24V546000
Manufacturer Campaign
NR (Not Reported)
Manufacturer
Component
Electrical System
Vehicles Affected
200
Recall Type
Vehicle
Report Received
July 22, 2024
Completion Rate
100.00

Defect Summary

Motiv power systems, inc. (motiv) is recalling certain 2021-2024 e-450, 2019-2023 f-59, and 2019-2020 f-53 vehicles equipped with a motiv gen 5 epic powertrain. the vehicle control software could misclassify a loss of isolation between the chassis and high voltage system, shutting down the high voltage (hv) batteries.

Safety Consequence

The shutdown of the hv batteries can cause a loss of power steering, brake power assist, and drive power, increasing the risk of a crash.

Corrective Action

Motiv will release an over-the-air (ota) software update, free of charge. owner notification letters were mailed september 5, 2024. owners may contact motiv customer service at 1-650-458-4804.

What you should do

  1. Look up your VIN at nhtsa.gov/recalls to confirm this recall applies to your vehicle.
  2. Contact an authorized Motiv Power Systems dealer and reference recall ID 24V546000 or campaign NR (Not Reported).
  3. Schedule the free repair. By federal law, the manufacturer must remedy the defect at no cost.
View Official NHTSA Notice →
Related

Similar Recalls

Other recalls from Motiv Power Systems or involving Electrical System.

FAQ: Recall 24V546000

Your rights, the repair process, and what each field on this page means.

What is recall 24V546000?

NHTSA recall 24V546000 was issued by Motiv Power Systems on July 22, 2024. It addresses: Hv battery shutdown can cause loss of drive power. The recall affects approximately 200 vehicles, with the defect involving the Electrical System component.

How do I get this recall repaired?

Contact any authorized Motiv Power Systems dealer and reference NHTSA recall ID 24V546000 or the manufacturer campaign number NR (Not Reported). Under federal law, the repair is completely free regardless of vehicle age or owner history.

Is my vehicle included in this recall?

The only way to confirm is to look up your 17-character VIN at nhtsa.gov/recalls. NHTSA's tool will tell you if VIN-by-VIN this exact recall applies.

How long do I have to get a recall repair done?

There is no expiration on most federal safety recalls. Even if your vehicle is years old and you bought it used, the manufacturer is required to perform the repair at no cost.

Where does the data on this page come from?

All information on this page is sourced directly from the U.S. Department of Transportation public dataset for NHTSA recalls. Last refreshed: 2026-05-22. For the most current official notice, visit nhtsa.gov/recalls.