Large Recall NHTSA · 24V554000 Reported July 24, 2024

Software may fail to detect unlatched hood

Tesla, Inc. · Electrical System · 1,849,638 vehicles potentially affected

NHTSA ID
24V554000
Manufacturer Campaign
SB-24-00-012
Manufacturer
Component
Electrical System
Vehicles Affected
1,849,638
Recall Type
Vehicle
Report Received
July 24, 2024
Completion Rate
99.21

Defect Summary

Tesla, inc. (tesla) is recalling certain 2021-2024 model 3, model s, model x, and 2020-2024 model y vehicles. the hood latch assembly may fail to detect an unlatched hood condition after the hood has been opened.

Safety Consequence

An unlatched hood can fully open, obstructing the driver's view and increasing the risk of a crash.

Corrective Action

Tesla has released an over-the-air (ota) software update, free of charge. owner notification letters were mailed september 24, 2024. owners may contact tesla customer service at 1-877-798-3752. tesla's number for this recall is sb-24-00-012.

What you should do

  1. Look up your VIN at nhtsa.gov/recalls to confirm this recall applies to your vehicle.
  2. Contact an authorized Tesla, Inc. dealer and reference recall ID 24V554000 or campaign SB-24-00-012.
  3. Schedule the free repair. By federal law, the manufacturer must remedy the defect at no cost.
View Official NHTSA Notice →
Related

Similar Recalls

Other recalls from Tesla, Inc. or involving Electrical System.

FAQ: Recall 24V554000

Your rights, the repair process, and what each field on this page means.

What is recall 24V554000?

NHTSA recall 24V554000 was issued by Tesla, Inc. on July 24, 2024. It addresses: Software may fail to detect unlatched hood. The recall affects approximately 1,849,638 vehicles, with the defect involving the Electrical System component.

How do I get this recall repaired?

Contact any authorized Tesla, Inc. dealer and reference NHTSA recall ID 24V554000 or the manufacturer campaign number SB-24-00-012. Under federal law, the repair is completely free regardless of vehicle age or owner history.

Is my vehicle included in this recall?

The only way to confirm is to look up your 17-character VIN at nhtsa.gov/recalls. NHTSA's tool will tell you if VIN-by-VIN this exact recall applies.

How long do I have to get a recall repair done?

There is no expiration on most federal safety recalls. Even if your vehicle is years old and you bought it used, the manufacturer is required to perform the repair at no cost.

Where does the data on this page come from?

All information on this page is sourced directly from the U.S. Department of Transportation public dataset for NHTSA recalls. Last refreshed: 2026-05-22. For the most current official notice, visit nhtsa.gov/recalls.