Safety Recall NHTSA · 24V657000 Reported September 9, 2024

Auxiliary heater may short circuit

Nova Bus (us) Inc. · Equipment · 208 vehicles potentially affected

NHTSA ID
24V657000
Manufacturer Campaign
CR5637
Manufacturer
Component
Equipment
Vehicles Affected
208
Recall Type
Vehicle
Report Received
September 9, 2024
Completion Rate
62.02

Defect Summary

Nova bus (us) inc. (nova bus) is recalling certain 2019-2024 lfs and 2019-2023 lfs artic buses. the auxiliary heater module may allow contaminants to enter the electronic controller, which can cause an electrical short. additionally, the auxiliary heater may fail, causing the defrosting system to not function properly.

Safety Consequence

An electrical short circuit can increase the risk of a fire. additionally, a windshield defrosting system that does not function properly can decrease the driver's visibility, increasing the risk of a crash.

Corrective Action

Nova bus will the auxiliary heater air intake, free of charge. owner notification letters were mailed january 28, 2025. owners may contact nova bus customer service at 1-800-350-6682. nova bus's number for this recall is cr5637.

What you should do

  1. Look up your VIN at nhtsa.gov/recalls to confirm this recall applies to your vehicle.
  2. Contact an authorized Nova Bus (us) Inc. dealer and reference recall ID 24V657000 or campaign CR5637.
  3. Schedule the free repair. By federal law, the manufacturer must remedy the defect at no cost.
View Official NHTSA Notice →
Related

Similar Recalls

Other recalls from Nova Bus (us) Inc. or involving Equipment.

FAQ: Recall 24V657000

Your rights, the repair process, and what each field on this page means.

What is recall 24V657000?

NHTSA recall 24V657000 was issued by Nova Bus (us) Inc. on September 9, 2024. It addresses: Auxiliary heater may short circuit. The recall affects approximately 208 vehicles, with the defect involving the Equipment component.

How do I get this recall repaired?

Contact any authorized Nova Bus (us) Inc. dealer and reference NHTSA recall ID 24V657000 or the manufacturer campaign number CR5637. Under federal law, the repair is completely free regardless of vehicle age or owner history.

Is my vehicle included in this recall?

The only way to confirm is to look up your 17-character VIN at nhtsa.gov/recalls. NHTSA's tool will tell you if VIN-by-VIN this exact recall applies.

How long do I have to get a recall repair done?

There is no expiration on most federal safety recalls. Even if your vehicle is years old and you bought it used, the manufacturer is required to perform the repair at no cost.

Where does the data on this page come from?

All information on this page is sourced directly from the U.S. Department of Transportation public dataset for NHTSA recalls. Last refreshed: 2026-05-22. For the most current official notice, visit nhtsa.gov/recalls.