Safety Recall NHTSA · 24V727000 Reported September 30, 2024

Software error may cause a loss of drive power

Nova Bus (us) Inc. · Electrical System · 40 vehicles potentially affected

NHTSA ID
24V727000
Manufacturer Campaign
CR5643
Manufacturer
Component
Electrical System
Vehicles Affected
40
Recall Type
Vehicle
Report Received
September 30, 2024
Completion Rate
47.50

Defect Summary

Nova bus (us) inc. (nova bus) is recalling certain 2022-2023 lfs buses. a software error may cause the vehicle control unit (vcu) to crash, disconnecting the high voltage batteries and causing a loss of drive power.

Safety Consequence

A loss of drive power increases the risk of a crash.

Corrective Action

Nova bus will validate and update the vcu software, free of charge. owner notification letters were mailed november 2, 2024. owners may contact nova bus customer service at 1-800-350-6682. nova bus's number for this recall is cr5643.

What you should do

  1. Look up your VIN at nhtsa.gov/recalls to confirm this recall applies to your vehicle.
  2. Contact an authorized Nova Bus (us) Inc. dealer and reference recall ID 24V727000 or campaign CR5643.
  3. Schedule the free repair. By federal law, the manufacturer must remedy the defect at no cost.
View Official NHTSA Notice →
Related

Similar Recalls

Other recalls from Nova Bus (us) Inc. or involving Electrical System.

FAQ: Recall 24V727000

Your rights, the repair process, and what each field on this page means.

What is recall 24V727000?

NHTSA recall 24V727000 was issued by Nova Bus (us) Inc. on September 30, 2024. It addresses: Software error may cause a loss of drive power. The recall affects approximately 40 vehicles, with the defect involving the Electrical System component.

How do I get this recall repaired?

Contact any authorized Nova Bus (us) Inc. dealer and reference NHTSA recall ID 24V727000 or the manufacturer campaign number CR5643. Under federal law, the repair is completely free regardless of vehicle age or owner history.

Is my vehicle included in this recall?

The only way to confirm is to look up your 17-character VIN at nhtsa.gov/recalls. NHTSA's tool will tell you if VIN-by-VIN this exact recall applies.

How long do I have to get a recall repair done?

There is no expiration on most federal safety recalls. Even if your vehicle is years old and you bought it used, the manufacturer is required to perform the repair at no cost.

Where does the data on this page come from?

All information on this page is sourced directly from the U.S. Department of Transportation public dataset for NHTSA recalls. Last refreshed: 2026-05-22. For the most current official notice, visit nhtsa.gov/recalls.