Rear wheel lock-up from transmission valve failure
Defect Summary
General motors, llc (gm) is recalling certain 2020-2022 chevrolet silverado 1500, 2500, 3500, gmc sierra 1500, 2500, 3500, 2021 cadillac escalade, escalade esv, chevrolet tahoe, suburban, gmc yukon, and yukon xl vehicles equipped with diesel engines. the transmission control valve may fail and cause the rear wheels to lock-up.
Safety Consequence
Rear wheel lock-up can increase the risk of a crash.
Corrective Action
Dealers will install new transmission control module software, free of charge. gm will provide a special coverage program to cover the repair of transmissions that are identified by the remedy software as containing a defective control valve. owner notification letters were mailed december 12, 2024. owners may contact gm customer service at 1-888-988-7267, cadillac customer service at 1-800-458-8006, gmc customer service at gmc 1-800-462-8782 or chevrolet customer service at 1-800-222-1020. gm's number for this recall is n242454440.
Similar Recalls
Other recalls from General Motors, Llc or involving Power Train.
FAQ: Recall 24V797000
Your rights, the repair process, and what each field on this page means.
What is recall 24V797000?
NHTSA recall 24V797000 was issued by General Motors, Llc on October 24, 2024. It addresses: Rear wheel lock-up from transmission valve failure. The recall affects approximately 463,295 vehicles, with the defect involving the Power Train component.
How do I get this recall repaired?
Contact any authorized General Motors, Llc dealer and reference NHTSA recall ID 24V797000 or the manufacturer campaign number N242454440. Under federal law, the repair is completely free regardless of vehicle age or owner history.
Is my vehicle included in this recall?
The only way to confirm is to look up your 17-character VIN at nhtsa.gov/recalls. NHTSA's tool will tell you if VIN-by-VIN this exact recall applies.
How long do I have to get a recall repair done?
There is no expiration on most federal safety recalls. Even if your vehicle is years old and you bought it used, the manufacturer is required to perform the repair at no cost.
Where does the data on this page come from?
All information on this page is sourced directly from the U.S. Department of Transportation public dataset for NHTSA recalls. Last refreshed: 2026-05-22. For the most current official notice, visit nhtsa.gov/recalls.