Safety Recall NHTSA · 24V817000 Reported October 31, 2024

Loss of drive power in ev mode

Mazda North American Operations · Electrical System · 14,902 vehicles potentially affected

NHTSA ID
24V817000
Manufacturer Campaign
7024J
Manufacturer
Mazda North American Operations
Component
Electrical System
Vehicles Affected
14,902
Recall Type
Vehicle
Report Received
October 31, 2024
Completion Rate
96.35

Defect Summary

Mazda north american operations (mazda) is recalling certain 2024 cx-90 and 2025 cx-70 plug-in hybrid electric vehicles. improper inverter software may cause the malfunction indicator lights to illuminate, and a loss of drive power may occur while in electric vehicle (ev) mode.

Safety Consequence

Loss of drive power increases the risk of a crash.

Corrective Action

Dealers will install improved inverter software, free of charge. owner notification letters were mailed december 19, 2024. owners may contact mazda customer service at 1-800-222-5500 option 6. mazda's number for this recall is 7024j.

What you should do

  1. Look up your VIN at nhtsa.gov/recalls to confirm this recall applies to your vehicle.
  2. Contact an authorized Mazda North American Operations dealer and reference recall ID 24V817000 or campaign 7024J.
  3. Schedule the free repair. By federal law, the manufacturer must remedy the defect at no cost.
View Official NHTSA Notice →
Related

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FAQ: Recall 24V817000

Your rights, the repair process, and what each field on this page means.

What is recall 24V817000?

NHTSA recall 24V817000 was issued by Mazda North American Operations on October 31, 2024. It addresses: Loss of drive power in ev mode. The recall affects approximately 14,902 vehicles, with the defect involving the Electrical System component.

How do I get this recall repaired?

Contact any authorized Mazda North American Operations dealer and reference NHTSA recall ID 24V817000 or the manufacturer campaign number 7024J. Under federal law, the repair is completely free regardless of vehicle age or owner history.

Is my vehicle included in this recall?

The only way to confirm is to look up your 17-character VIN at nhtsa.gov/recalls. NHTSA's tool will tell you if VIN-by-VIN this exact recall applies.

How long do I have to get a recall repair done?

There is no expiration on most federal safety recalls. Even if your vehicle is years old and you bought it used, the manufacturer is required to perform the repair at no cost.

Where does the data on this page come from?

All information on this page is sourced directly from the U.S. Department of Transportation public dataset for NHTSA recalls. Last refreshed: 2026-05-22. For the most current official notice, visit nhtsa.gov/recalls.