Glass sunroof panel may detach
Defect Summary
Mercedes-benz usa, llc (mbusa) is recalling certain 2001-2011 c-class, clk, e-class, and cls vehicles. please see the recall report for a complete list of models and model years. the glass sunroof panel may not be properly secured and can detach.
Safety Consequence
A detached sunroof panel can become a road hazard, increasing the risk of a crash.
Corrective Action
Dealers will inspect and replace the sunroof panel as necessary, free of charge. owner notification letters were mailed january 10, 2025. owners may contact mbusa customer service at 1-800-367-6372. this recall is an expansion of previous nhtsa recall number 22v-954. mbusa's number for this recall is 2024120001/2/3.
Similar Recalls
Other recalls from Mercedes-benz Usa, Llc or involving Visibility.
FAQ: Recall 24V874000
Your rights, the repair process, and what each field on this page means.
What is recall 24V874000?
NHTSA recall 24V874000 was issued by Mercedes-benz Usa, Llc on November 19, 2024. It addresses: Glass sunroof panel may detach. The recall affects approximately 33,456 vehicles, with the defect involving the Visibility component.
How do I get this recall repaired?
Contact any authorized Mercedes-benz Usa, Llc dealer and reference NHTSA recall ID 24V874000 or the manufacturer campaign number 2024120001/2/3. Under federal law, the repair is completely free regardless of vehicle age or owner history.
Is my vehicle included in this recall?
The only way to confirm is to look up your 17-character VIN at nhtsa.gov/recalls. NHTSA's tool will tell you if VIN-by-VIN this exact recall applies.
How long do I have to get a recall repair done?
There is no expiration on most federal safety recalls. Even if your vehicle is years old and you bought it used, the manufacturer is required to perform the repair at no cost.
Where does the data on this page come from?
All information on this page is sourced directly from the U.S. Department of Transportation public dataset for NHTSA recalls. Last refreshed: 2026-05-22. For the most current official notice, visit nhtsa.gov/recalls.